Post-Call Tracking Session for Emergency Data Communication
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Solution Overview
Problem
Emergency support systems often rely on information provided during an emergency call, failing to incorporate additional data that becomes available after the call has ended, which can hinder effective emergency service delivery.
Innovation Solution
A method and system that trigger a tracking session to periodically collect and send tracking session data from a device to servers, separate from the emergency call session, allowing for continuous data collection and communication even after the emergency call has ended, using reduced power modes to conserve energy.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If emergency support systems operate on a single-shot position providing information only during the emergency call session, then the system complexity is reduced and energy consumption is minimized, but additional information that becomes available after the emergency call ends cannot be provided to emergency service providers
Solution Approach 1:
The patent divides the emergency support system into two distinct operational modes: an active emergency call session mode and a post-call tracking mode. The tracking session is segmented as a separate, independent data collection mechanism that activates after the emergency call ends, allowing continuous information gathering without merging it into the original call framework.
Solution Approach 2:
The system performs preliminary action by establishing a tracking session in advance that will continue after the emergency call ends. The device is configured to automatically initiate this tracking session during the call, ensuring that data collection is already underway before the call terminates, so no information gap occurs when the call ends.
2Loss of information
If a tracking session is established to periodically collect and send tracking session data after the emergency call ends, then continuous information availability to emergency service providers is improved, but device power consumption increases
Solution Approach 1:
The tracking session employs periodic action by collecting and sending tracking session data at scheduled intervals rather than continuously. The device periodically transmits location and status information to the emergency service provider, maintaining information continuity while allowing the device to enter low-power states between transmission cycles.
Solution Approach 2:
The system maintains continuity of useful action by ensuring the tracking session operates throughout the entire post-emergency period without interruption. The periodic data collection and transmission continues uninterrupted until emergency services confirm resolution, ensuring continuous information availability while managing power through efficient scheduling.
3Reliability
If tracking session data is collected and sent periodically after the emergency call, then the effectiveness of emergency response is improved through real-time updates, but the duration of device operation required increases
Solution Approach 1:
The tracking session implements feedback by continuously monitoring the device's location and status and transmitting this information back to emergency service providers. This feedback loop allows emergency responders to track the situation in real-time and adjust their response accordingly, improving overall emergency response effectiveness through informed decision-making.
Data Source
AI summary
Disclosed are methods, systems, devices, servers, apparatus, computer-/processor-readable media, and other implementations, including a method that includes receiving by a device a triggering message from an emergency call server responsive to an indication of an emergency condition at the device to trigger a tracking session to periodically collect and send tracking session data associated with the device to one or more servers, establishing the tracking session, separate from an emergency call session established between the device and the emergency call server, with the one or more servers, and sending, by the device to the one or more servers, the tracking session data collected during the tracking session by the device.