Pre-Call Messaging System for Wireless Devices
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Solution Overview
Problem
Current communication technologies, such as voicemail, have not adapted to new trends and technologies, making voice messaging cumbersome and less efficient, leading to its decline in favor of text messaging, especially for personal and family communications.
Innovation Solution
A system and method for pre-call messaging that allows users to record and play messages to intended recipients during the ringback period, enhancing communication efficiency and personalization across various communication devices and networks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If traditional voicemail methods are used, then voice messaging can be provided, but the process is time consuming and cumbersome
Solution Approach 1:
The system allows users to pre-record messages in advance and store them for later use. When receiving a call, the pre-recorded message is automatically played during the ringback period, eliminating the need to record messages in real-time and significantly reducing the time required for voice messaging.
Solution Approach 2:
The system creates copies of pre-recorded messages that can be stored and reused multiple times. Instead of recording a new message each time, users can replicate and distribute the same message to multiple recipients simultaneously, saving time and effort.
2Productivity
If pre-call messaging is implemented, then communication efficiency is improved, but device complexity increases
Solution Approach 1:
The pre-call messaging system is integrated into existing telecommunication infrastructure and can be implemented across multiple device types (mobile phones, landlines, VoIP systems). This universal approach allows the system to serve multiple functions and platforms without requiring completely new specialized devices, thereby limiting the increase in complexity.
Solution Approach 2:
The system uses the existing telephone network and ringback period as an intermediary medium to deliver pre-recorded messages. By utilizing the existing communication infrastructure rather than creating entirely new transmission channels, the system improves efficiency while minimizing the added complexity.
3Adaptability or versatility
If voice messages are used instead of text messages, then personalization and emotional expression are improved, but the process becomes more cumbersome
Solution Approach 1:
Users can record personalized voice messages in advance when they have time and are not interrupted, capturing genuine emotion and personality. These pre-recorded messages are then automatically delivered during call ringback, maintaining the personalization benefits of voice communication while eliminating the inconvenience of real-time recording.
Data Source
AI summary
A system and method for playing pre-call messages. User input is received to record a pre-call message for one or more intended recipients in anticipation of an incoming call from the one or more intended recipient. The pre-call message is associated with an identifier of the one or more intended recipients. The pre-call message is played to the one or more intended recipients during the ring back period in response to determining the incoming call is from the one or more intended recipients using the identifier. The pre-call message is deleted in response to determining the one or more intended recipients have received the entire pre-call message.