Pre-OS Fault Analysis via Remote Remediation File System
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Solution Overview
Problem
Current fault analysis tools for information handling systems are inadequate in pre-boot environments, lacking methods for dynamic debug log collection, remote support notification, quick fail-over recovery, and remediation of hardware malfunctions, with limited advanced bare metal manageability and security handling.
Innovation Solution
A fault analysis solution utilizing a secure NVMe boot directory with a remote remediation file system, including a notification module that detects pre-OS errors, identifies faulty components, downloads and executes executable scripts and tools to generate fault analysis reports, and applies remedial measures, leveraging a dynamically mapped remote remediation server directory and ML-integrated metadata.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional fault analysis tools are used in pre-boot environments, then system simplicity is maintained, but fault detection and remediation capabilities are insufficient
Solution Approach 1:
The patent implements a pre-boot execution environment that activates before the operating system loads, enabling fault detection, log collection, and remediation actions to be performed in advance. This preliminary action allows the system to identify and address issues before full system operation begins, improving reliability without requiring complex post-boot intervention mechanisms
Solution Approach 2:
The system segments fault analysis functionality into distinct modular components including a fault detection module, log collection module, remediation module, and support notification module. Each module operates independently within the pre-boot environment, allowing complex fault analysis capabilities to be implemented without overwhelming system complexity through modular architecture
2Productivity
If dynamic debug log collection is implemented in pre-boot environment, then root cause analysis speed is improved, but system complexity increases
Solution Approach 1:
The system performs debug log collection dynamically during the pre-boot phase before the operating system fully loads. By collecting logs, system parameters, and event data in advance when the system state is more stable and accessible, the root cause analysis can be significantly accelerated without requiring complex real-time data gathering mechanisms during full system operation
Solution Approach 2:
The patent introduces a support assist shell as an intermediary component that facilitates communication between the pre-boot execution environment and external support systems. This intermediary manages the complexity of data collection and transmission by providing standardized interfaces for log gathering, packaging, and transmission to remote support servers, thereby improving analysis speed without proportionally increasing system complexity
3Loss of time
If remote support notification is implemented, then support response time is improved, but system complexity increases
Solution Approach 1:
The system implements automatic detection and notification capabilities that operate autonomously in the pre-boot environment. When faults are detected, the system automatically collects relevant diagnostic data, formats it appropriately, and transmits notifications to remote support centers without requiring manual intervention. This self-service approach reduces support response time by eliminating manual reporting steps while keeping the notification system relatively simple through automation of routine tasks
Solution Approach 2:
The patent establishes a feedback mechanism where the pre-boot environment continuously monitors system health, detects anomalies, and automatically communicates with remote support centers. This closed-loop feedback system improves response time by ensuring issues are reported immediately upon detection, while the feedback architecture remains manageable through standardized communication protocols and automated message generation
4Adaptability or versatility
If pre-OS fault analysis tools are implemented, then bare metal manageability is improved, but device complexity increases
Solution Approach 1:
The patent divides fault analysis functionality into separate modular components that can be independently deployed and executed in the pre-boot environment. By segmenting tools for fault detection, log collection, system parameter gathering, and remediation into distinct units, the system achieves enhanced bare metal manageability while keeping individual tool complexities manageable through modular architecture
Solution Approach 2:
The pre-boot execution environment is designed as a universal platform that can execute multiple different fault analysis tools and remediation scripts. This multi-functional environment provides adaptability across various hardware configurations and fault types without requiring separate dedicated systems for each function, improving bare metal manageability while controlling overall system complexity through a unified execution framework
Data Source
AI summary
A disclosed fault analysis solution and method includes provisioning an NVMe boot directory of an information handling system with a notification module configured to perform certain operations in a pre-OS context, The operations may include detecting a pre-OS error event, determining a faulty component associated with the error event, identifying one or more executable scripts and tools associated with the faulty component, invoking a support app to download the one or more executable scripts and tools, and executing the one or more executable scripts and tools to generate a fault analysis report. The executable scripts may perform script operations including retrieving event data including one or more logs and system parameters associated with either the error event or the faulty component and storing the event data in an error log file. The executable tools may perform remedial measures associated with the error event or the faulty component.