Pre-staging AR Interfaces for Automated Enterprise System Control

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Solution Overview

Problem

Organizations face challenges in optimizing the functionality, security, and operational efficiency of electronic portals and mobile applications while maintaining user data and controlling automated systems.

Innovation Solution

A computing platform generates and sends pre-staging augmented reality user interfaces to client devices, allowing users to input tasks before arrival at an enterprise center, which then sends commands to automate system preparations, enhancing user experience and security through AI-driven notifications and real-time navigation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If pre-staging augmented reality user interfaces and automating system preparations is implemented, then user interaction efficiency and operational productivity are improved, but device complexity and system configuration requirements increase

Engineering Contradiction:

Improveoperational efficiencyVSAvoidsystem complexity

Core Design Contradiction:

ProductivityVSDevice complexity

Solution Approach 1:

The system generates and transmits pre-staging augmented reality user interfaces before the user arrives at the enterprise center. This allows automated systems to be prepared in advance based on predicted user needs, improving operational efficiency while managing complexity through proactive rather than reactive system design

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The computing platform acts as an intermediary between the user's mobile device and the enterprise center systems. It receives user activity information, generates appropriate augmented reality interfaces, and coordinates with enterprise systems to execute pre-staging commands, thereby managing system complexity through a centralized coordination layer

Inventive Principle:

Principle #24Intermediary (Mediator)

2Ease of operation

If augmented reality user interfaces are used for pre-staging transactions, then user authentication simplicity is improved, but data security risks increase

Engineering Contradiction:

Improveauthentication simplicityVSAvoidsecurity risks

Core Design Contradiction:

Ease of operationVSObject-affected harmful factors

Solution Approach 1:

The system replaces traditional mechanical authentication methods (physical presence, manual verification) with augmented reality-based authentication. Users interact with AR interfaces that present authentication challenges and verify identity through spatial awareness and interaction patterns, improving simplicity while maintaining security through multi-factor authentication

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system continuously monitors user activity information and provides feedback to adjust authentication requirements. Based on predicted user needs and behavior patterns, the system dynamically modifies authentication challenges presented through AR interfaces, balancing ease of operation with security through adaptive authentication mechanisms

Inventive Principle:

Principle #23Feedback

3Adaptability or versatility

If real-time navigation and AI-driven notifications are implemented, then user experience quality is improved, but computational resource consumption increases

Engineering Contradiction:

Improveuser experience qualityVSAvoidcomputational resource consumption

Core Design Contradiction:

Adaptability or versatilityVSUse of energy by moving object

Solution Approach 1:

The system performs AI-driven analysis and generates navigation instructions in advance based on predicted user needs and trip information. By pre-computing optimal routes and preparing notifications before the user arrives, the system reduces real-time computational requirements while maintaining high user experience quality through proactive information delivery

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system provides comprehensive navigation and notification services selectively based on user activity information and predicted needs. Rather than continuously monitoring all possible parameters, it focuses computational resources on the most relevant factors for the current user context, improving energy efficiency while maintaining adaptable user experience

Inventive Principle:

Principle #16Partial or excessive action

Data Source

PatentUS11301272B2Providing augmented reality user interfaces and controlling automated systems based on user activity information and pre-staging information

Publication Date: 2022.04.12 BANK OF AMERICA CORP

AI summary

Aspects of the disclosure relate to providing augmented reality user interfaces and controlling automated systems based on user activity information and pre-staging information. A computing platform may receive, from a client user device, a trip start notification indicating that a user of the client user device is initiating a trip to an enterprise center. In response to receiving the trip start notification, the computing platform may generate a pre-staging augmented reality user interface for a client augmented reality device linked to the client user device. Thereafter, the computing platform may receive pre-staging information identifying one or more events to be performed at the enterprise center when the user of the client user device arrives at the enterprise center. The computing platform may generate one or more pre-staging commands based on the pre-staging information and may send these commands to one or more systems associated with the enterprise center.