Prediction Model for Vehicle Damage Tolerance

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Solution Overview

Problem

Vehicle retailers face challenges in determining the acceptable level of damage to a vehicle for potential buyers, leading to lost sales and revenue as users often leave websites if the damage exceeds their tolerance, making it difficult to gauge individual preferences effectively.

Innovation Solution

A system that provides users with images of vehicle portions, collects user-provided scores on damage acceptability, and generates training data to train a prediction model to estimate a threshold score for vehicle damage tolerance, using machine learning models like neural networks to update configurations based on user feedback.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If vehicle retailers display images of pre-owned vehicles with damage to users, then the users may purchase vehicles that meet their damage tolerance, but users may leave the website if the damage exceeds their acceptable threshold, resulting in lost sales and revenue

Engineering Contradiction:
Improvedamage tolerance adaptationVSAvoidsales conversion rate
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The system implements feedback loops where user interactions (views, purchases, time spent) with vehicle listings containing damage images are collected and used to refine damage tolerance thresholds. This feedback mechanism allows the system to adapt to individual user preferences while maintaining overall sales effectiveness.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system dynamically adjusts damage tolerance parameters (threshold scores) based on user behavior data, demographic information, and purchase history. By changing these parameters adaptively, the system optimizes which damaged vehicles are shown to each user, balancing customization with sales conversion.

Inventive Principle:
Principle #35Parameter changes

2Measurement precision

If vehicle retailers try to gauge individual user preferences for vehicle damage, then they can provide more personalized listings, but it is extremely difficult to accurately determine what amount of damage each user will deem acceptable

Engineering Contradiction:
Improvedamage tolerance measurement accuracyVSAvoidpreference assessment system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system introduces an intermediary prediction model that acts as a mediator between user behavior data and damage tolerance assessment. This model translates complex user interactions into interpretable threshold scores, simplifying the measurement process while maintaining accuracy.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system replaces direct user surveys or complex psychological assessments with automated machine learning models that infer damage tolerance from observable user behavior patterns. This substitution reduces system complexity while improving measurement precision through data-driven insights.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Reliability

If the system provides training data to prediction models to estimate user damage tolerance thresholds, then the models can improve their predictions, but this requires collecting and processing user feedback data from multiple interactions

Engineering Contradiction:
Improveprediction model reliabilityVSAvoiddata collection and processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by collecting user feedback data continuously in the background during normal operations. Training data is accumulated from user interactions with vehicle listings, allowing the prediction models to be trained on real-world data without disrupting the user experience or requiring dedicated data collection sessions.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system maintains continuous data collection and model training operations, ensuring that the prediction models are constantly improving their reliability. User feedback is processed in real-time or near-real-time, allowing the system to adapt to changing user preferences while maintaining ongoing sales operations.

Inventive Principle:
Principle #20Continuity of useful action

Data Source

PatentUS10846716B1System and method for facilitating training of a prediction model to estimate a user vehicle damage tolerance
Publication Date: 2020.11.24 CAPITAL ONE SERVICES LLC
  • US10846716B1 patent drawing
  • US10846716B1 patent drawing
  • US10846716B1 patent drawing

AI summary

Some embodiments relate to techniques for facilitating training of a prediction model for estimating a threshold score for a user. In some embodiments, a first image of at least a first portion of a first vehicle may be provided to a client device, where the first image may be associated with a first damage score. From the client device, a user-provided score for the first image may be received. Based on the user-provided score, a second image of at least a second portion of a second vehicle may be provided to the client device, where the second image may be associated with a second damage score. Training data may be generated based on the first damage score and the second damage score, and the training data may be provided to a prediction model to train the prediction model to estimate a threshold score for a user.