Predictive Address Value Message Classification

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Solution Overview

Problem

Existing email classification systems require manual definition of filing rules, are complex, and struggle with handling spelling errors, fragmented sentences, and synonyms, making them inefficient for automatic message sorting.

Innovation Solution

A message classification system that calculates predictive address values based on the occurrence of email addresses in stored messages, allowing new messages to be automatically classified by matching them with the most similar previously classified messages, reducing the need for manual rule definition and improving handling of linguistic variations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If manual rule definition is used for email classification, then classification accuracy can be controlled, but system complexity and time consumption increase significantly

Engineering Contradiction:
Improveclassification accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system automatically learns classification rules from stored messages without requiring manual rule definition. It extracts features from message content and autonomously determines classification criteria, eliminating the need for users to manually create and maintain complex classification rules while maintaining accurate message sorting.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system performs preliminary learning by analyzing stored messages to extract classification features and establish predictive models before new messages arrive. This preliminary action of learning from historical data enables accurate automatic classification of future messages without requiring manual rule setup at runtime.

Inventive Principle:
Principle #10Preliminary action

2Extent of automation

If text-analysis algorithms are used to judge message relatedness, then automation is improved, but reliability decreases due to spelling errors and linguistic variations

Engineering Contradiction:
Improveautomation levelVSAvoidclassification reliability
Core Design Contradiction:
Extent of automationVSReliability

Solution Approach 1:

The system changes the approach from direct text similarity comparison to feature extraction and predictive value calculation. It transforms message content into numerical features and predictive scores, which are then used for classification. This parameter transformation makes the system robust to spelling errors and linguistic variations while maintaining high automation.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The system introduces predictive values as an intermediary between raw message content and classification decisions. Instead of directly comparing text strings, it uses predictive values derived from extracted features as a mediator, which filters out the impact of spelling errors and linguistic variations while maintaining automation.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If predictive address values are calculated based on address occurrence frequency, then automation and processing speed are improved, but measurement precision may be affected by address reuse

Engineering Contradiction:
Improveprocessing speedVSAvoidclassification precision
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system segments the classification task into multiple independent steps: extracting address information, calculating predictive values based on occurrence frequency, and making classification decisions. This segmentation allows efficient processing through parallel operations while maintaining precision by considering multiple factors beyond just address frequency.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system uses address occurrence frequency as a partial indicator of predictive value rather than the sole criterion. This partial action approach allows fast processing through simple frequency counting while maintaining sufficient precision by combining this with other message features and contextual information.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS7814165B2Message classification system and method
Publication Date: 2010.10.12 SAP SE
  • US7814165B2 patent drawing
  • US7814165B2 patent drawing
  • US7814165B2 patent drawing

AI summary

An automatic message classification system includes a set of stored messages. Each message contains address identifiers. An incoming message processor delivers incoming messages to the system, each containing incoming address identifiers. A list of address identifiers is created by retrieving each address identifier of each message within the set of stored messages and adding the address identifier to the list if it does not already exist in the list. A central processor calculates a predictive address value for each address identifier in the list of address identifiers by dividing one by the number of occurrences of the address identifier in all messages within the set of stored messages. A central processor of the system compares the incoming address identifiers with the address identifiers of each message located within the set of stored messages to generate a predictive message value for each message. The predictive message value is the sum of the predictive address values for every incoming address identifier that also exists in the address identifiers of each message. The system classifies the incoming message with the message having the highest predictive message value.