Predictive Response Messaging Using Text Recognition Logic
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Solution Overview
Problem
Current wireless messaging systems, such as SMS and MMS, lack guaranteed delivery and often result in lost messages due to their best effort delivery approach, and do not provide users with predictive or user-defined response options, limiting interactive messaging capabilities.
Innovation Solution
The implementation of predictive response messaging features that allow users to define response options within messages using special characters, enabling the creation and sending of response messages based on user selections, either directly on devices or through web-based interfaces, ensuring interactive and reliable messaging experiences.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a store-and-forward delivery system is used for SMS, then messages can be queued and retried, but there is still no guarantee of delivery and messages can be lost
Solution Approach 1:
The patent applies preliminary action by having the sender device pre-configure multiple response options and delivery instructions before sending the message. The message includes embedded response options, contact information, and delivery preferences that are processed by the messaging system to ensure reliable delivery through pre-established parameters.
Solution Approach 2:
The patent implements feedback mechanisms where the system provides delivery status notifications to senders and automatically routes messages based on recipient availability. The messaging system monitors delivery attempts, queues messages for retry, and notifies users of delivery status, creating a closed-loop feedback system that improves reliability.
2Adaptability or versatility
If traditional SMS/MMS protocols are used, then basic messaging functionality is provided, but interactive messaging capabilities and predictive response options are limited
Solution Approach 1:
The patent applies universality by designing a messaging system that handles both traditional SMS/MMS protocols and enhanced interactive messaging through a unified platform. The system can process standard messages while simultaneously supporting predictive responses, user-defined options, and automated routing, making the messaging infrastructure multi-functional without requiring separate systems.
Solution Approach 2:
The patent uses segmentation by separating the messaging functionality into distinct components: message composition, response option definition, delivery routing, and interaction handling. This modular approach allows the system to provide enhanced interactive capabilities while maintaining compatibility with traditional protocols, managing complexity through functional segmentation.
3Loss of time
If automatic response generation is implemented, then user interaction time is reduced, but the system must analyze and interpret message content
Solution Approach 1:
The patent applies preliminary action by having users pre-define response options and conditions before sending messages. The sender configures what responses should be offered to the recipient based on anticipated needs, so the system doesn't need to perform complex real-time analysis. The response options are prepared in advance and automatically presented to the recipient when the message is received.
Data Source
AI summary
The present disclosure provides various systems and methods for providing enhanced messaging features. An exemplary method for providing a predictive response messaging feature includes receiving a message from a first device (108) at a second device (110) and analyzing the message to determine at least one response option based upon the content of the message. After determining at least one response option, the at least one response option can be presented on a display (202) of the second device (110). A called party can make a selection of one of the at least one response options and the selection can be received on the second device (110). The selection can trigger the creation of a response message based upon the selected response option and the response message can be sent to the first device (108). Other methods and systems are described.