Predictive Storage Capacity Forecasting for Proactive Sales Lead Generation

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Solution Overview

Problem

Data storage systems in data centers require increasing human resources for monitoring and management, often leading to performance degradation or failure due to reactive IT operations, and predictive modeling for storage capacity forecasting has not been fully utilized to generate sales opportunities for storage providers.

Innovation Solution

A predictive model is created to forecast the full capacity date of storage systems based on diagnostic data, generating sales leads with client information to alert storage providers before capacity is reached, allowing for proactive sales efforts and fine-tuning of predictive modeling and sales lead generation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If storage capacity forecasting is performed using predictive modeling, then storage system reliability is improved, but sales opportunity utilization remains insufficient

Engineering Contradiction:
Improvestorage system reliabilityVSAvoidsales opportunity utilization
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system implements a feedback loop where predictive modeling results (full capacity dates) are fed into a sales lead generation mechanism. The sales lead generation module uses the forecasted capacity information to automatically create and manage sales opportunities, ensuring that the predictive modeling insights are converted into actionable sales activities. This closes the loop between prediction and sales execution.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system enables self-service by automatically generating sales leads from predictive modeling data without requiring manual intervention. The sales lead generation module autonomously processes capacity forecasts, retrieves customer information, and creates sales opportunities, allowing the system to serve itself in converting predictive insights into sales actions.

Inventive Principle:
Principle #25Self-service

2Measurement precision

If manual monitoring and management of storage systems is increased, then storage capacity forecasting accuracy is improved, but human resource requirements increase

Engineering Contradiction:
Improvestorage capacity forecasting accuracyVSAvoidhuman resources
Core Design Contradiction:
Measurement precisionVSQuantity of substance

Solution Approach 1:

The system performs self-service by automatically collecting diagnostic data from storage systems, running predictive modeling algorithms, and generating sales leads without requiring manual data collection or analysis. The automated sales lead generation module handles the entire process from capacity forecasting to sales opportunity creation, eliminating the need for additional human resources while maintaining forecasting accuracy.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system replaces manual mechanical processes (human monitoring and data collection) with automated computational processes. Predictive modeling algorithms automatically analyze storage capacity trends, and the sales lead generation module automatically processes this information, substituting human analytical work with automated computational systems that maintain or improve accuracy while reducing resource requirements.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Ease of operation

If reactive IT operations are used, then operational simplicity is maintained, but performance degradation occurs when storage reaches capacity

Engineering Contradiction:
Improveoperational simplicityVSAvoidsystem performance
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system performs preliminary action by predicting the full capacity date using diagnostic data analysis and generating sales leads before the storage system actually reaches capacity. This allows proactive planning and resource allocation, preventing performance degradation by ensuring capacity expansion is initiated in advance rather than reacting to critical conditions.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback by continuously monitoring storage capacity usage and comparing it against predicted trends. When the forecast indicates approaching capacity limits, the system automatically generates alerts and sales leads, providing feedback that triggers proactive capacity management actions before performance degradation occurs.

Inventive Principle:
Principle #23Feedback

4Reliability

If storage capacity is expanded proactively based on predictions, then system reliability is improved, but sales process complexity increases

Engineering Contradiction:
Improvesystem reliabilityVSAvoidsales process complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system performs self-service by automatically generating sales leads from predictive modeling data without requiring complex manual sales processes. The automated module retrieves customer information, creates structured sales opportunities, and manages the lead pipeline, simplifying the sales process while enabling proactive capacity expansion based on predictions.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS9646256B2Automated end-to-end sales process of storage appliances of storage systems using predictive modeling
Publication Date: 2017.05.09 EMC IP HLDG CO LLC
  • US9646256B2 patent drawing
  • US9646256B2 patent drawing
  • US9646256B2 patent drawing

AI summary

Techniques for generating end-to-end sales leads based on storage capacity forecast using predictive modeling are described herein. According to one embodiment, diagnostic data is received from a data collector that periodically collects the diagnostic data from a storage system having one or more storage units to store data objects. A capacity forecaster coupled to the data collector forecasts a full capacity date using predictive modeling based on the diagnostic data, where the full capacity date estimates a date in which the one or more storage units reach a full storage capacity. A context generator coupled to the capacity forecaster generates a context having information identifying the one or more storage units of the storage system and an operator operating the storage system, wherein the context is used to communicate with the operator for acquiring an additional storage unit to increase storage capacity prior to the full capacity date.