Pre-Gate Biometric Processing for Boarding Procedure Support
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Solution Overview
Problem
Conventional systems do not support passenger procedures effectively at the boarding gate, limiting throughput improvements in airports.
Innovation Solution
An information processing apparatus that acquires biometric information from passengers waiting to board, specifies boarding reservation information, and outputs support information for procedures at the boarding gate using this data.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If face authentication is implemented at multiple checkpoints, then throughput is improved, but the system cannot support passenger procedures at the boarding gate
Solution Approach 1:
The information processing apparatus is designed to perform multiple functions: it not only conducts face authentication to verify passenger identity but also retrieves and displays boarding reservation information, gate information, and procedure guidance. This multi-functional design allows the same system to improve throughput through authentication while simultaneously providing comprehensive procedure support at the boarding gate.
Solution Approach 2:
The system performs face authentication and retrieves boarding reservation information in advance before the passenger reaches the boarding gate. By preparing the procedure support information beforehand based on the authenticated passenger's reservation data, the system ensures that both authentication and procedure support are available when needed, without causing delays.
2Ease of operation
If biometric information is acquired and processed, then procedure support is enabled, but system complexity increases
Solution Approach 1:
The information processing apparatus acts as an intermediary between the face authentication system and the boarding gate procedure system. It receives captured images, extracts biometric information, queries the reservation system, and presents procedure support information to passengers. This intermediary role simplifies the overall system architecture by creating a dedicated component that handles the complex biometric processing and information integration tasks.
Solution Approach 2:
The system creates and displays a copy of the passenger's boarding reservation information based on their biometric authentication. Instead of requiring passengers to manually search for or present multiple documents, the system retrieves their reservation data and presents relevant procedure information (gate number, boarding time, check-in status) in an easily accessible format at the boarding gate.
Data Source
AI summary
An information processing apparatus in the present invention includes: an acquisition unit that acquires, from a captured image obtained by capturing a passenger who is boarding on an airplane and has not yet passed through a boarding gate corresponding to the airplane, biometric information of the passenger; a specifying unit that specifies boarding reservation information regarding the boarding by using the acquired biometric information; and an output unit that outputs information used for supporting a procedure of the passenger at the boarding gate based on the specified boarding reservation information.