Premises Gateway Service Logic for Local Voice Service Provisioning

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Solution Overview

Problem

Current service management systems for digital homes and enterprises are complex, requiring sophisticated user intervention for managing voice-controlled application services, and existing architectures often rely on central servers for service logic, making it difficult to provide and support new services locally.

Innovation Solution

A service management system with gateway devices at user premises that provide voice-controlled application services, including authentication, service management, and configuration, allowing for decentralized execution of application services and secure communication, enabling local management and provisioning of services without the need for external servers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If service logic is centralized on external servers, then system management is simplified, but user control and local service execution are reduced

Engineering Contradiction:
Improveservice managementVSAvoidlocal service execution
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The patent segments service logic into modular service logic modules that can be independently deployed and executed. These modules are divided between external servers and local gateway devices, allowing centralized management of module distribution while enabling local execution at the gateway level, thus resolving the contradiction between simplified management and local adaptability

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The gateway device acts as an intermediary between external servers and user premises equipment. It receives service logic modules from servers, executes them locally, and manages local service delivery, thereby bridging the gap between centralized service management and distributed local execution

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If gateway devices have robust functionality, then service capabilities are enhanced, but user management complexity increases

Engineering Contradiction:
Improveservice functionalityVSAvoidmanagement complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The gateway device is designed with self-provisioning capabilities, automatically obtaining service logic modules, configuration data, and authentication credentials from external servers without requiring manual user configuration. This automation reduces management complexity while maintaining robust functionality

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Service logic modules are pre-configured and prepared on external servers before being deployed to gateway devices. The servers perform preliminary setup, validation, and packaging of service logic, so that gateways receive ready-to-execute modules, reducing the complexity of local configuration and management

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11876637B2System and method for providing network support services and premises gateway support infrastructure
Publication Date: 2024.01.16 XMATRIX LLC
  • US11876637B2 patent drawing
  • US11876637B2 patent drawing
  • US11876637B2 patent drawing

AI summary

A service management system communicates via wide area network with gateway devices located at respective user premises. The service management system remotely manages delivery of application services, which can be voice controlled, by a gateway, e.g. by selectively activating/deactivating service logic modules in the gateway. The service management system also may selectively provide secure communications and exchange of information among gateway devices and among associated endpoint devices. An exemplary service management system includes a router connected to the network and one or more computer platforms, for implementing management functions. Examples of the functions include a connection manager for controlling system communications with the gateway devices, an authentication manager for authenticating each gateway device and controlling the connection manager and a subscription manager for managing applications services and/or features offered by the gateway devices. A service manager, controlled by the subscription manager, distributes service specific configuration data to authenticated gateway devices.