Premises Gateway Service Provisioning for Local Voice Control
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Solution Overview
Problem
Current service management systems for digital homes and enterprises are complex, requiring sophisticated user intervention for managing voice-controlled application services, and existing architectures often rely on central servers for service logic, making it difficult to provide and support new services locally.
Innovation Solution
A service management system with gateway devices at user premises that provide voice-controlled application services, including authentication, service management, and configuration, allowing for decentralized execution of application services and secure communication, enabling local management and provisioning of services without the need for external servers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If service management systems provide robust functionality with multiple digital devices and services, then the system capabilities and features are improved, but the complexity of managing and provisioning those services increases significantly for users
Solution Approach 1:
The patent introduces a service gateway as an intermediary device that mediates between users and the complex service management infrastructure. The gateway provides automated service discovery, provisioning, and management capabilities, shielding users from the underlying complexity while enabling access to robust multi-service functionality. The gateway acts as a local service broker that simplifies user interactions with diverse digital devices and services.
Solution Approach 2:
The service gateway implements self-service capabilities through automated service discovery, configuration, and provisioning mechanisms. The system automatically detects available services, configures appropriate settings, and provisions services without requiring sophisticated user intervention. This self-organizing behavior reduces management complexity while maintaining versatile service functionality.
2Extent of automation
If service logic is centralized on external servers, then service delivery control is improved, but the ability to provide and support new services locally at user premises deteriorates
Solution Approach 1:
The patent implements local quality by enabling the service gateway to execute application services locally at user premises while maintaining connection to centralized service management infrastructure. Different parts of the service architecture perform different functions: centralized servers handle service delivery control and coordination, while local gateways provide adaptive service execution and support. This distributed architecture allows new services to be provisioned and supported locally without sacrificing centralized control capabilities.
Solution Approach 2:
The service management architecture is segmented into multiple independent components: centralized service management servers, local service gateways, and individual application services. Each segment operates semi-independently, allowing service logic to be distributed across the architecture. The gateway can download and execute service bundles locally, enabling flexible local service provisioning while maintaining overall system coordination through the segmented architecture.
3Ease of operation
If gateway devices execute application services locally, then user convenience and service responsiveness are improved, but the requirement for sophisticated user intervention for management increases
Solution Approach 1:
The service gateway performs preliminary actions by automatically discovering available services, pre-configuring service parameters, and pre-provisioning service bundles before user requests. The gateway proactively manages service lifecycles including installation, activation, and updates without requiring user intervention. This preliminary automation maintains local service execution benefits while eliminating management complexity for users.
Solution Approach 2:
The system implements feedback mechanisms where the service gateway continuously monitors service execution status, device availability, and user interactions. Based on this feedback, the gateway automatically adjusts service configurations, manages resource allocation, and coordinates with external service management systems. This closed-loop feedback control enables responsive local service execution while maintaining automated management without sophisticated user intervention.
Data Source
AI summary
A service management system communicates via wide area network with gateway devices located at respective user premises. The service management system remotely manages delivery of application services, which can be voice controlled, by a gateway, e.g. by selectively activating/deactivating service logic modules in the gateway. The service management system also may selectively provide secure communications and exchange of information among gateway devices and among associated endpoint devices. An exemplary service management system includes a router connected to the network and one or more computer platforms, for implementing management functions. Examples of the functions include a connection manager for controlling system communications with the gateway devices, an authentication manager for authenticating each gateway device and controlling the connection manager and a subscription manager for managing applications services and/or features offered by the gateway devices. A service manager, controlled by the subscription manager, distributes service specific configuration data to authenticated gateway devices.