Print Job Output Check Prompts for Image Forming Configuration Mismatch
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Solution Overview
Problem
Users face issues with obtaining unintended outputs from image forming apparatuses due to configuration differences, despite using identical setting information, leading to reduced user operability as adjustments need to be made on different devices.
Innovation Solution
An information processing apparatus displays a screen prompting users to check output content when setting information may cause differences across image forming apparatuses, allowing adjustments to be made on the same device.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If setting information is sent from mobile terminal to image forming apparatus, then job execution is enabled, but output differences occur due to configuration variations between devices
Solution Approach 1:
The system performs preliminary determination of problematic setting values on the mobile terminal before job execution. The image forming apparatus sends its configuration information to the mobile terminal, which then identifies settings that may cause output issues and displays warnings to the user in advance, allowing preventive correction without requiring post-execution checks on different devices.
Solution Approach 2:
The system implements feedback by having the image forming apparatus provide its configuration information back to the mobile terminal. This feedback loop enables the mobile terminal to analyze compatibility between the sent setting information and the actual device configuration, identifying potential output issues before job execution occurs.
2Measurement precision
If setting change operation is performed on mobile terminal and checking is performed on image forming apparatus, then setting accuracy is improved, but user operability is reduced due to multi-device operation requirements
Solution Approach 1:
The system merges the functions of setting modification and setting verification into a single device - the mobile terminal. By performing both the determination of problematic settings and the display of warning information on the mobile terminal, the system eliminates the need for users to switch between devices, allowing complete setting management操作流程 to be completed on one device while maintaining high setting accuracy.
3Ease of operation
If configuration differences among image forming apparatuses are not considered, then user operation is simplified, but unintended outputs occur due to configuration mismatches
Solution Approach 1:
The system implements self-service by automatically analyzing the compatibility between sent setting information and the image forming apparatus configuration. The mobile terminal autonomously identifies problematic settings by comparing the intended settings with the actual device capabilities, and presents warnings to users without requiring manual configuration checks or complex user interventions.
Data Source
AI summary
An information processing apparatus configured to send a job to an image forming apparatus to execute a function of the image forming apparatus, the information processing apparatus including a reception unit configured to receive the job, and a display control unit configured to display, in a case where setting information relating to the job received by the reception unit includes a setting that causes an output to be different in accordance with a configuration of the image forming apparatus, a screen prompting a user to check an output content on a display unit.