Print Job Redirection via Network Device Map Interface
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Solution Overview
Problem
In typical printing processes, when a printing device encounters errors such as paper jams or supply depletion, it halts the print job, causing inconvenience to users who must manually select and reroute the print job to another device, often without awareness of the issue until reaching the device.
Innovation Solution
A method and user interface that allows for the redirection of print jobs by displaying a network printing device map on a display unit, enabling users to select an alternative printing device and automatically transmit the print job from the failing device to the chosen one.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the printing device halts operation when an error occurs, then the print job quality is maintained (avoiding incomplete or erroneous printing), but the productivity is reduced (print job cannot be completed)
Solution Approach 1:
The patent introduces an intermediary system (network infrastructure and redirection interface) that mediates between the failed printing device and alternative printing devices. When a printing device halts due to error, the system automatically redirects the print job to another device in the network, maintaining reliability while preserving productivity through automated failover.
2Productivity
If the user manually selects and reroutes the print job to another device, then the print job can be completed on an alternative device, but the ease of operation is reduced (user must repeat the printing process)
Solution Approach 1:
The patent implements self-service functionality where the printing system automatically handles job redirection without requiring user intervention. The system monitors printing device status, detects failures, and autonomously redirects print jobs to alternative devices, eliminating the need for users to manually repeat the printing process.
Solution Approach 2:
The patent employs feedback mechanisms where the printing device communicates error status back to the user interface or system controller, which then automatically initiates redirection. This closed-loop feedback system ensures that users are informed of failures while the system handles the corrective action of rerouting the print job.
3Extent of automation
If the user is not notified of the error until reaching the printing device, then the device can operate autonomously, but the loss of information occurs (user is unaware of the failure)
Solution Approach 1:
The patent implements multiple feedback channels that notify users of printing device errors. The system provides real-time status updates through network notifications, display screens on the printing device itself, or integration with document management systems, ensuring users are informed of failures while the device continues to operate autonomously.
Data Source
AI summary
The present disclosure is directed to a method and user interface for redirecting print jobs. The method involves receiving a notification indicating that execution of a print job at a first printing device failed. The method also involves displaying a network printing device map on a display unit in response to receiving the notification. The network printing device map is a graphical representation of a network topology of a plurality of printing devices within a local network. The method further involves receiving an input gesture indicative of a selection of a second printing device of the plurality of printing devices with which to execute the print job. Additionally, the method involves causing the first printing device to transmit the print job to the second printing device upon receiving the input gesture.