Printer Controller Dynamic Timeout Notification Escalation
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current printing system notification architectures lack flexibility in generating and escalating notification messages in response to intervention states, particularly in terms of type, number, timing, and recipients, which limits their effectiveness in ensuring continued operation.
Innovation Solution
A method and system within a printer controller that senses intervention states, transmits initial notifications, dynamically determines a timeout value based on operating parameters, and sends escalated notifications upon expiration, allowing for flexible definition of notification messages and recipients.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a predetermined fixed timeout value is used for notification escalation, then the notification architecture is simple to implement, but it lacks flexibility in adapting to different operating conditions and intervention states
Solution Approach 1:
The patent implements dynamic timeout values that automatically adjust based on real-time operating parameters such as print volume, error severity, and system load. Instead of using a fixed predetermined timeout, the system continuously monitors operational conditions and modifies the timeout period accordingly, allowing the notification escalation architecture to adapt to varying operational contexts without requiring manual configuration or complex decision-making processes.
Solution Approach 2:
The system changes the timeout parameter dynamically by evaluating multiple operating parameters including print volume thresholds, error severity levels, and system resource availability. When specific parameter combinations are detected, the timeout value is automatically adjusted to optimize notification timing, enabling the system to respond appropriately to different operational states while maintaining architectural simplicity.
2Reliability
If multiple notification messages are sent to multiple recipients, then the likelihood of intervention is increased, but the system generates excessive notifications that may lead to operator fatigue
Solution Approach 1:
The patent implements a feedback mechanism where the system monitors the resolution status of intervention states and adjusts subsequent notification behavior accordingly. When an intervention state is detected, the system sends targeted notifications to appropriate recipients and then monitors whether the condition is resolved. Based on this feedback, the system intelligently determines whether to escalate notifications or suppress further messages, preventing operator fatigue while ensuring critical issues receive adequate attention.
Solution Approach 2:
The system applies partial notification action by selectively sending notifications only when operating parameters indicate genuine escalation is needed. Rather than notifying all recipients for every intervention state, the system evaluates the severity and context of each condition, sending notifications to the minimum necessary number of recipients at appropriate intervals, thereby reducing unnecessary notifications while maintaining effective intervention coverage.
3Reliability
If notification escalation is delayed to avoid premature alerts, then false positives are reduced, but critical intervention states may not be addressed in a timely manner
Solution Approach 1:
The patent implements preliminary action by establishing pre-configured thresholds and criteria for different types of intervention states. Before an intervention state occurs, the system has already determined the appropriate response timing and notification recipients based on the specific condition type. When the intervention state is detected, the pre-determined escalation timeline is immediately activated, ensuring critical issues are addressed promptly without requiring real-time decision-making that could delay response.
Solution Approach 2:
The system dynamically adjusts notification timing based on the specific intervention state detected. For critical conditions, the timeout is set to a minimal value to ensure immediate notification and rapid response. For less severe conditions, the timeout is extended to allow for self-resolution or verification before escalating. This dynamic timing adjustment ensures that each intervention state receives appropriate attention speed without generating false alarms from transient conditions.
Data Source
AI summary
Methods and systems are provided for a printer controller in a printing system to flexibly define conditions for notification to one or more recipients of intervention states of the printing system. The time delay for transmitting escalated intervention notification message may be dynamically determined in accordance with present operating parameters of the printing system. Other aspects provide that the recipients of such messages and the form of such messages may be dynamically determined in accordance with present operating parameters of the printing system. Policy rules may define the predicate conditions for determining the timeout values for escalation and for determining the message format and recipients.