Printer Interior Imaging for Diagnostic Visibility

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Solution Overview

Problem

Printers often face difficulties in identifying the source of problems or near-errors, leading to user frustration and increased downtime due to insufficient error messages and the need for physical access to diagnose issues.

Innovation Solution

A printer equipped with a camera and processor that displays a simulated 'see-through' view of its interior on an external screen, allowing users to visually identify the source of issues without opening the device, using analytical diagnostic software to highlight problems and provide severity indicators.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If error messages are provided to users, then users are informed about printer problems, but the error messages lack sufficient detail to identify the source of the problem

Engineering Contradiction:
Improveerror message detailVSAvoiddiagnostic system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent uses a camera to capture images of the printer interior and displays them on a screen, creating a visual copy of the internal state. This allows users to see the actual source of problems without physically opening the printer, providing detailed visual information that complements error messages and enables accurate problem identification.

Inventive Principle:
Principle #26Copying

2Ease of operation

If users open the printer to identify the source of the problem, then they can see the interior components, but this is not possible in locked installations and requires time and energy

Engineering Contradiction:
Improvetroubleshooting accessibilityVSAvoidtroubleshooting time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent replaces the mechanical action of opening the printer cover with an optical system. A camera captures images of the interior, and a display screen shows these images to the user, substituting the physical act of opening the device with a visual inspection method that works even when the printer is locked closed.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent introduces an intermediary system consisting of a camera and display screen between the user and the printer interior. This intermediary allows users to view internal components without direct physical access, enabling troubleshooting in locked installations and eliminating the need to manually open the device.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If multiple reasons for a problem exist, then the problem can be complex, but the source cannot be identified or is misidentified

Engineering Contradiction:
Improveproblem source identification accuracyVSAvoidproblem diagnosis complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent enhances local quality by providing targeted visual information about specific problem areas. When an error occurs, the system can display images of relevant interior components, allowing users to precisely identify the source among multiple potential causes. This localized visual feedback helps distinguish between different possible sources and accurately pinpoint the actual problem.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS10237421B2Printers and methods for identifying a source of a problem therein
Publication Date: 2019.03.19 HAND HELD PRODS INC
  • US10237421B2 patent drawing
  • US10237421B2 patent drawing
  • US10237421B2 patent drawing

AI summary

A printer is provided. The printer has a printer body enclosing an interior, a screen, a camera, and a processor communicatively coupled to the camera. The screen overlies an exterior of at least a portion of the printer body. The camera is disposed within the interior and is configured to capture an image hereof. The processor is configured, by an analytical diagnostic software program, to display the captured image on the screen, thereby simulating a see-through view into the interior. Methods are also provided for identifying a source of a problem in the printer.