Printer Setup Data Acquisition via Alternative Medium Fallback
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Solution Overview
Problem
When performing setup processing for printers, the inability to acquire necessary setup data due to network issues or server troubles prevents users from completing the main body installation operation, as the data capacity and storage requirements increase with multiple model-specific setup data, leading to higher costs and potential failures in data parsing or incomplete content.
Innovation Solution
An information processing apparatus that acquires setup data from a server via a network and, if the setup operation cannot be presented, displays information of an alternative medium, such as a web page, to guide the user through the setup process, allowing continuous operation by referring to this alternative medium.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If setup data is acquired from a server via network, then the setup operation can be presented dynamically, but network issues or server troubles prevent data acquisition and setup failure
Solution Approach 1:
The patent stores alternative setup instructions in advance within the information processing apparatus. When network acquisition fails, these pre-stored alternatives are immediately available, eliminating setup failure without requiring real-time server access.
Solution Approach 2:
The patent introduces an intermediary mechanism that detects network acquisition failures and automatically switches to alternative setup instruction sources stored locally. This mediator ensures continuous operation by bridging the gap between primary (network) and secondary (local storage) data sources.
2Adaptability or versatility
If multiple model-specific setup data are stored, then comprehensive setup guidance is available, but data capacity and storage requirements increase
Solution Approach 1:
The patent segments setup instructions into multiple categories (network-based and alternative medium-based). This segmentation allows selective storage and retrieval of only necessary data types, reducing overall storage requirements while maintaining comprehensive coverage through hierarchical organization.
Solution Approach 2:
The patent creates a universal setup instruction structure that can serve multiple purposes: network acquisition mode, alternative medium mode, and failure recovery mode. This multi-functional design eliminates the need for separate dedicated storage for each scenario, reducing total data capacity requirements.
3Productivity
If setup data parsing is performed, then setup operation guidance is generated, but parsing failures or incomplete content prevent proper setup
Solution Approach 1:
The patent performs preliminary validation of alternative setup instructions during storage or pre-processing. This advance checking ensures that backup instructions are complete and parseable before network failure occurs, eliminating setup guidance failures without requiring real-time validation during critical moments.
Solution Approach 2:
The patent implements feedback mechanisms that monitor the parsing results of setup data. When parsing failures or incomplete content are detected, the system automatically switches to alternative instructions that have been verified to be complete, ensuring reliable setup guidance generation.
Data Source
AI summary
An information processing apparatus performs setup processing of a first apparatus connected to the information processing apparatus; acquires setup data used in the setup processing and indicating a setup operation of the first apparatus from a second apparatus different from the first apparatus; determines whether display concerning the setup operation can be performed using the acquired setup data; and, if it is determined that the display concerning the setup operation can be performed, the display concerning the setup operation is performed by predetermined program, if it is determined that the display concerning the setup operation cannot be performed, predetermined processing for allowing a user to refer to other medium except for the predetermined program is performed. The other medium is for presenting information concerning the setup operation.