Privacy Management System for Multi-Database Data Records
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Solution Overview
Problem
Existing customer relationship and service management systems often rely on unitary databases, limiting the ability to perform privacy actions on data records stored across multiple diverse databases within a network.
Innovation Solution
A method and system that utilize a crawler tool to locate data records across multiple databases, query the databases to verify their legitimacy and data existence, and perform requested privacy actions such as access, obfuscation, and deletion under a single platform.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a unitary database system is used, then data management is simplified and operations are easier to perform, but the system cannot access or perform privacy actions on data records stored across multiple diverse databases in a network
Solution Approach 1:
The patent introduces a privacy management system as an intermediary layer between the client and multiple diverse databases. This mediator handles the complexity of connecting to different database types and locations, while presenting a unified interface to the client. The system uses crawler tools and query mechanisms to access data across networks without requiring the client to directly manage the complexity of multiple database sources.
2Adaptability or versatility
If data is stored in multiple diverse databases across a network, then data accessibility and versatility are improved, but the ability to perform privacy actions on all data records becomes difficult
Solution Approach 1:
The privacy management system implements universal functionality that works across multiple diverse database types and locations. It provides a single platform that can perform various privacy actions (access, obfuscation, deletion) on data records regardless of which database they are stored in. The system uses standardized interfaces and protocols to handle different database formats and locations uniformly.
3Ease of operation
If a single platform is used to manage privacy actions, then ease of operation is improved, but the system must handle the complexity of locating and verifying data across multiple diverse databases
Solution Approach 1:
The system performs preliminary actions by using crawler tools to proactively locate and identify data records across multiple databases before privacy actions are requested. It pre-verbs the data landscape, establishes connections to various data sources, and verifies their legitimacy in advance. This preliminary work reduces the complexity during actual privacy action execution, as the system already has knowledge of where data is stored and how to access it.
Data Source
AI summary
Systems and method for performing privacy actions on data records are provided. In one implementation, a method includes receiving a request from a client to perform a privacy action with respect to data records associated with the client. The method also includes using a crawler tool to find the data records appearing throughout the network in one or more data sources. Also, the method includes querying the one or more data sources to determine whether the one or more data sources are legitimate and whether the data still exists on the one or more data sources and then performing the privacy action on the data records.