Proactive MVNO Network Switching Through Phone-Number Porting
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Solution Overview
Problem
Users face inefficiencies and inconveniences when switching between telecommunication networks due to the need to provide client-specific information, such as account numbers or PINs, which often leads to failed attempts, especially when seeking better service quality.
Innovation Solution
A mobile virtual network operator (MVNO) performs a network switch by porting a phone number from a source to a target network infrastructure without requiring client-specific information, maintaining continuity of account information, and facilitating seamless transitions using existing client data.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the new telecommunication network requests client-specific information during network switching, then security and verification are improved, but user convenience and switching success rate deteriorate due to human error and forgetfulness
Solution Approach 1:
The system performs preliminary actions by automatically retrieving and verifying client-specific information (account number, address, PIN) from the source network infrastructure before the switching process. This eliminates the need for users to manually provide this information during switching, thereby maintaining verification reliability while significantly improving switching convenience and success rate.
2Reliability
If the network switching process requests client-specific information, then authentication security is improved, but switching time and user effort increase
Solution Approach 1:
The system creates and uses copies of client-specific information by automatically retrieving data from the source network infrastructure. Instead of requiring users to re-enter authentication details, the system copies existing verified information and uses it for the switching process, thereby maintaining authentication security while dramatically reducing switching time and user effort.
3Measurement precision
If users manually provide client-specific information during network switching, then information accuracy may be improved, but switching failure rate increases due to human error and distraction
Solution Approach 1:
The system implements self-service by automatically retrieving, verifying, and processing client-specific information without requiring user manual input. The source network infrastructure itself provides the necessary information through automated queries, eliminating human error and distraction while maintaining information accuracy, thereby significantly improving switching success rate.
Data Source
AI summary
A disclosed method may include (i) detecting, by a mobile virtual network operator, that an improvement in mobile telecommunication service would result from the mobile virtual network operator performing a network switch by porting a phone number of a client of the mobile virtual network operator from a source network infrastructure of a source mobile network operator that is serving the client for the mobile virtual network operator to a target network infrastructure of a target mobile network operator that is serving clients for the mobile virtual network operator and (ii) initiating proactively, by the mobile virtual network operator in response to detecting that the improvement in mobile telecommunication service would result from the mobile virtual network operator performing the network switch, the network switch.