Procedure Requesting System for Agent Selection
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Conventional mediation systems for intellectual property procedures are not general-purpose and require established trust relationships between requesters and agents, making it difficult for users without prior connections to find and select suitable agents, especially when dealing with foreign intellectual property offices, leading to increased labor and development costs.
Innovation Solution
A procedure requesting system that allows users to easily select and request procedures from a preliminarily registered pool of agents, featuring an information processing unit with agent and user storage units, automatic agent selection, translation services, and fee management, reducing the user's workload and facilitating international intellectual property rights acquisition.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If conventional mediation systems are used that require established trust relationships between requesters and agents, then the system can maintain operational reliability, but the ease of operation deteriorates because users without prior connections cannot easily find and select suitable agents
Solution Approach 1:
The patent introduces a general-purpose mediation system that acts as an intermediary between requesters and agents. The system includes a registration unit where agents register their information, a selection unit where requesters can search and select from registered agents, and a procedure request unit that facilitates communication. This intermediary system eliminates the need for pre-established trust relationships while maintaining operational reliability through structured verification and matching processes.
Solution Approach 2:
The system performs preliminary actions by having agents register their information, qualifications, and service areas in advance through the registration unit. This preliminary registration creates a pool of verified agents that requesters can easily search and select from, eliminating the need for requesters to manually find and verify agent credentials. The system also preliminarily matches requesters with suitable agents based on registered information before the actual procedure request.
2Adaptability or versatility
If conventional mediation systems are customized for specific requester-agent relationships, then the system can provide tailored functionality, but the device complexity increases and development costs rise
Solution Approach 1:
The patent implements a universal mediation system that can serve multiple requester-agent relationships through a single platform. The system includes a registration unit that accommodates various agent types, a selection unit that supports different search criteria, and a procedure request unit that handles diverse procedure types. This universal design allows the system to adapt to different relationships without requiring separate customized systems, thereby reducing complexity and development costs while maintaining versatility.
3Reliability
If requesters manually find agents for foreign intellectual property procedures, then they can select specialized expertise, but the loss of time and labor increases significantly
Solution Approach 1:
The system incorporates feedback mechanisms where agents' performance, response times, and client satisfaction are tracked and fed back into the selection process. The selection unit can display agent ratings, success rates, and areas of expertise based on accumulated feedback data. This allows requesters to quickly identify reliable specialized agents for foreign procedures without manual searching, as the system presents pre-filtered options based on proven track records and client feedback.
Data Source
AI summary
A procedure requesting system, a procedure requesting method, and a program are provided, which is used by a user who desires a procedure with an intellectual property office for making a request to the agent for the procedure comprising an information processing unit comprising an agent information storage unit in which the information on agents is registered, and a procedure requesting means for the user to request a procedure to an agent registered. This enables the user to make a procedure request to the agent registered in advance in a procedure with an intellectual property office and it becomes much more easier for the user to make a request of the procedure to an agent than for the user to start with the procedure in finding an agent by him/herself.