Product Desirability Models Using Implicit Consumer Interaction Data

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Solution Overview

Problem

Current product design methods rely heavily on explicit consumer feedback, which is prone to errors and can distract from the purchasing experience, and lack insights into consumer desires based on in-store touch and feel interactions, limiting the ability to inform design decisions effectively.

Innovation Solution

A computer-implemented method generates product desirability models using data from product designer studios, in-store interactions, and local business environments, including visual, touch, and kinetic data, to provide design element recommendations that reflect consumer preferences and behaviors.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If explicit consumer feedback is used for product design, then design decisions can be informed, but errors increase and purchasing experience is distracted

Engineering Contradiction:
Improveconsumer preferences informationVSAvoidfeedback accuracy
Core Design Contradiction:
Loss of informationVSReliability

Solution Approach 1:

The patent replaces explicit consumer feedback mechanisms (surveys, interviews) with implicit behavioral data collection through sensors and analytics systems that track actual consumer interactions with products in-store, eliminating the need for direct consumer input while capturing more accurate preference information

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system introduces an intermediary layer of analytics processing that captures consumer behavior data through sensors and translates it into actionable design insights, separating the consumer experience from the feedback collection process to avoid distraction while maintaining information accuracy

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If in-store touch and feel interaction data is collected, then consumer desires can be understood, but data collection complexity increases

Engineering Contradiction:
Improveconsumer interaction insightsVSAvoiddata collection system
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system uses multi-functional sensor arrays that simultaneously capture visual, tactile, and kinetic data during consumer-product interactions, allowing a single integrated system to gather multiple types of interaction information without proportionally increasing complexity

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The analytics system automatically processes and interprets sensor data without requiring manual intervention, with algorithms that self-adjust to different product types and consumer behaviors, reducing operational complexity while maintaining comprehensive data collection

Inventive Principle:
Principle #25Self-service

3Measurement precision

If multiple data sources are integrated for product desirability models, then design insights are improved, but processing complexity increases

Engineering Contradiction:
Improveproduct desirability measurementVSAvoiddata processing system
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system divides the integrated data processing into separate analytical modules that handle different data sources (sales data, interaction data, demographic data) independently before combining results, allowing each module to be optimized separately while achieving comprehensive analysis

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The analytics engine dynamically adjusts processing parameters and model complexity based on the specific product type and available data quality, simplifying processing when possible while maintaining high measurement precision when needed

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS11783397B2Obtaining insights into design of a product based on interaction of consumers with the product
Publication Date: 2023.10.10 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11783397B2 patent drawing
  • US11783397B2 patent drawing
  • US11783397B2 patent drawing

AI summary

Generating a product design is provided. A plurality of product desirability models corresponding to a product is generated based on analysis of data corresponding to the product and features of the product that affect physical interactions between potential consumers of the product and the product. A set of insights into design of the product is generated based on the plurality of product desirability models corresponding to the product. A set of design element recommendations for the product is generated based on the set of insights into the design of the product generated from the plurality of product desirability models.