Product Review Information Segmentation and Reuse

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Solution Overview

Problem

Conventional online transaction systems fail to effectively separate and utilize product review information from unique item specifics, resulting in the loss of valuable non-perishable information that could benefit other shoppers or buyers in the same product category.

Innovation Solution

A computer-implemented system and method for product review information generation and management, which includes a review collector to obtain category-based product review information from sellers and a review presenter to display related category-based product review information, product attribute information, and reviewer information, allowing for the separation and utilization of product review information across related product listings.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of manufacture

If product information is mixed in sale item descriptions, then sellers can easily describe items using a simple form, but product review information is lost and cannot be effectively used for other shoppers

Engineering Contradiction:
Improveease of item descriptionVSAvoidloss of product review information
Core Design Contradiction:
Ease of manufactureVSLoss of information

Solution Approach 1:

The patent segments product information into two distinct types: unique item specifics (perishable) and user review information (non-perishable). This segmentation allows the system to separately process and utilize review information across multiple product listings while maintaining simple item description forms for sellers.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent extracts product review information from mixed item descriptions and isolates it as a separate, reusable resource. The review collector component specifically extracts non-perishable review information that can be applied to other products in the same category, preventing information loss.

Inventive Principle:
Principle #2Taking out (Extraction)

2Loss of information

If product review information is separated from unique item specifics, then review information can be reused for other shoppers, but the system complexity increases

Engineering Contradiction:
Improvepreservation of product review informationVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent creates a universal review information system that serves multiple products and shoppers. The extracted review information becomes a reusable resource that can be applied across the entire product category, not just for a single item listing, thereby justifying the increased system complexity through broad utility.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent introduces intermediary components (review collector, review presenter) that mediate between sellers' item descriptions and buyers' information needs. These intermediaries handle the complexity of information separation, extraction, and reuse automatically, shielding users from the underlying system complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Reliability

If all product information is treated as unique to each item, then item-specific details are preserved, but valuable non-perishable review information cannot benefit other buyers

Engineering Contradiction:
Improveaccuracy of item-specific informationVSAvoidvalue utilization for other shoppers
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent applies different information treatment to different parts of the product description. Unique item specifics are preserved with high fidelity for that particular item, while review information is identified and extracted for broader application across the product category, optimizing both item-specific accuracy and general utility.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS8433619B2System and method for product review information generation and management
Publication Date: 2013.04.30 EBAY INC
  • US8433619B2 patent drawing
  • US8433619B2 patent drawing
  • US8433619B2 patent drawing

AI summary

A computer-implemented system and method for product review information generation and management are disclosed. An example embodiment prompts a first user for entry of product review information associated with a product in a product category and with product attributes, stores the product review information, determines when a second user accesses product listings in the product category or with one or more of the product attributes, and presents the second user with the product review information.