Professional Expertise Network for Asynchronous, Audited Advice

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Solution Overview

Problem

The challenge of obtaining professional advice is hindered by time and expense, and ethical constraints limit direct interactions between laypeople and professionals, leading to a lack of real-time information exchange and potential loss of opportunities for both parties.

Innovation Solution

A computerized network system using downloadable and web-based application software facilitates interactions between lay users and qualified professionals, ensuring compliance with legal and ethical requirements through an audit trail and informed consent, while protecting confidentiality.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If lay people make appointments with qualified professionals for advice, then they can obtain professional information, but time and expense increase significantly

Engineering Contradiction:

Improveprofessional informationVSAvoidappointment time

Core Design Contradiction:

Loss of informationVSLoss of time

Solution Approach 1:

The patent introduces a computerized network system as an intermediary between lay people and professionals. This system enables asynchronous communication where users can submit questions and receive professional responses without requiring real-time interaction or formal appointments, thereby reducing time loss while maintaining access to professional information.

Inventive Principle:

Principle #24Intermediary (Mediator)

2Loss of information

If lay people make appointments with qualified professionals for advice, then they can obtain professional information, but expense increases significantly

Engineering Contradiction:

Improveprofessional informationVSAvoidexpense

Core Design Contradiction:

Loss of informationVSLoss of energy

Solution Approach 1:

The computerized network system acts as a cost-effective intermediary that reduces transaction expenses. By eliminating the need for formal appointments and enabling asynchronous communication, the system lowers the economic barrier while maintaining professional information exchange.

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system creates digital copies of professional advice and documentation, allowing information to be replicated and distributed electronically at minimal cost, replacing expensive in-person consultations with affordable digital interactions.

Inventive Principle:

Principle #26Copying

3Productivity

If professionals give informal advice to lay people, then they can help users, but liability and confidentiality issues arise

Engineering Contradiction:

Improvehelp effectivenessVSAvoidliability protection

Core Design Contradiction:

ProductivityVSReliability

Solution Approach 1:

The computerized network system serves as a formal intermediary that structures professional advice-giving within a regulated framework. The system implements audit trails, informed consent protocols, and confidentiality safeguards, transforming informal advice into documented, liability-protected professional communication.

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system provides structured feedback mechanisms including audit trails that document all interactions, ensuring professionals receive appropriate feedback about their advice while maintaining liability protection through systematic record-keeping and compliance monitoring.

Inventive Principle:

Principle #23Feedback

4Productivity

If professionals initiate direct communications with members of the public, then they can interact with potential clients, but ethical constraints make it difficult

Engineering Contradiction:

Improveclient interaction opportunityVSAvoidcommunication ease

Core Design Contradiction:

ProductivityVSEase of operation

Solution Approach 1:

The system inverts the traditional initiation pattern by allowing members of the public to initiate contact with professionals through the network platform. This reverses the ethical constraint issue, as professionals receive unsolicited inquiries rather than having to initiate potentially ethically problematic direct communications, while still enabling client interaction opportunities.

Inventive Principle:

Principle #13The other way round (Inversion)

Data Source

PatentUS12400236B2Computerized network system for initiating, facilitating, auditing, and managing communications and documents involving professional expertise

Publication Date: 2025.08.26 BJUSTCOIN IP HOLDING LLC

AI summary

A computerized network links individual lay users, referred to as “standard users,” with qualified professionals in one or more disciplines, such as law, medicine, engineering, accounting and architecture, who are referred to as “participating professionals.” Business entities, such as corporations, partnerships and limited liability companies, can also participate as “enterprise users,” with linkage through the network to both standard users and participating professionals. The network enables standard users, participating professionals and enterprise users to communicate, share information, conduct studies, and negotiate and/or create documents relating to the professional disciplines.