Profile Icons for Location and Availability Status in Virtual Spaces

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Solution Overview

Problem

Remote communication technologies lack the social cues and spatial continuity present in physical offices, leading to challenges in maintaining community, collaboration, and effective communication among team members.

Innovation Solution

A communication system that displays a user's location status and availability status within a virtual office space through profile icons, allowing for customizable and explicit indication of availability, activity, and location, enabling more effective and flexible communication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If remote communication technologies are used, then communication flexibility and convenience are improved, but social cues and spatial continuity are lost

Engineering Contradiction:
Improvecommunication flexibilityVSAvoidsocial cues
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The patent introduces an intermediary system that translates physical presence and availability states into digital signals. Profile icons serve as mediators between the physical office space and remote communication interface, conveying spatial location and availability status information that would otherwise be lost in remote communication.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent creates visual copies of physical office space elements (profile icons representing employees) within the communication interface. These icons replicate the appearance and spatial relationships of physical colleagues, allowing remote users to perceive social cues and spatial continuity through digital representations.

Inventive Principle:
Principle #26Copying

2Productivity

If remote communication technologies are used, then work-life balance and efficiency are improved, but sense of community and collaboration are reduced

Engineering Contradiction:
Improvework efficiencyVSAvoidsense of community
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The patent adds spatial and social dimensions to the traditional communication interface by incorporating profile icons that display location status and availability status. This transforms a flat, text-based communication environment into a multi-dimensional space that conveys social presence and contextual information.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Solution Approach 2:

The system provides continuous feedback about colleagues' availability and location through profile icons. This feedback mechanism enables remote users to adjust their communication behavior based on real-time status information, fostering more natural and context-aware interactions that build community.

Inventive Principle:
Principle #23Feedback

3Device complexity

If conventional communication interfaces are used, then technology simplicity is maintained, but communication effectiveness and collaboration are reduced

Engineering Contradiction:
Improveinterface simplicityVSAvoidcommunication effectiveness
Core Design Contradiction:
Device complexityVSProductivity

Solution Approach 1:

The patent merges multiple functions into the profile icon element: identification, location indication, availability status, and communication initiation. This consolidation adds rich communication capabilities while maintaining a simple, familiar interface structure that users can easily understand and interact with.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS11716297B2Methods and systems for indicating location status and availability status within a communication interface
Publication Date: 2023.08.01 VERIZON PATENT & LICENSING INC
  • US11716297B2 patent drawing
  • US11716297B2 patent drawing
  • US11716297B2 patent drawing

AI summary

An illustrative communication provider system presents, to a first user, a communication interface that displays a representation of a shared virtual space that the first user shares with a second user. The communication provider system determines a virtual location status and an availability status for the second user. The virtual location status is representative of a virtual location of the second user within the shared virtual space. The availability status is representative of a particular availability mode included in a plurality of selectable availability modes. The communication provider system displays, within the communication interface presented to the first user, a profile icon for the second user. The profile icon indicates both the virtual location status and the availability status of the second user to the first user. Corresponding methods and systems are also disclosed.