Profile Manager Automates Public Safety Device Configuration

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current public safety communication systems require manual, user-driven provisioning changes for device configurations, leading to human error, delays, and complexity, especially in dynamic and critical scenarios like disasters, where automated and dynamic management of user and device profiles across multiple networks and operating systems is needed.

Innovation Solution

A profile manager system that monitors network and device inputs to dynamically assign and update application and security profiles based on incident requirements, allowing seamless interoperability across different agencies and networks, with capabilities for CAD-initiated or device-initiated profile assignments and updates.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual user-driven provisioning changes are used for device configurations, then device compatibility and customization can be achieved, but human error, delays, and operational complexity increase

Engineering Contradiction:
Improveconfiguration accuracyVSAvoidprovisioning complexity
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system enables self-service through automated profile management where devices automatically download and apply configuration profiles from a server based on their identity and incident context, eliminating manual user provisioning while maintaining accurate device configurations

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements feedback mechanisms where the profile manager continuously monitors device status, network conditions, and incident requirements to dynamically update device profiles, ensuring configurations remain accurate and current without manual intervention

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If manual provisioning changes are implemented, then device configurations can be customized for different agencies and networks, but significant time delays occur during critical incidents

Engineering Contradiction:
Improveprofile customizationVSAvoidprovisioning time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system performs preliminary action by pre-configuring multiple device profiles on the server corresponding to different agencies, networks, and incident types. When a device connects, it automatically receives the appropriate pre-prepared profile, eliminating real-time configuration delays while maintaining customization

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements dynamics by enabling real-time profile updates and transitions. Devices can dynamically switch between different profiles based on incident requirements, and the profile manager can push updated configurations instantly without manual intervention, making the system adaptable to changing conditions

Inventive Principle:
Principle #15Dynamics

3Productivity

If automated dynamic profile management is implemented, then real-time configuration updates and interoperability across networks are achieved, but system complexity increases

Engineering Contradiction:
Improveconfiguration speedVSAvoidsystem architecture
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system uses an intermediary approach by introducing a centralized profile manager server that mediates between devices and the complex configuration data. This server handles all profile storage, validation, and distribution, simplifying the device architecture while enabling automated dynamic profile management and real-time updates

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentEP3198900B1Method and apparatus to manage user/device profiles in public safety applications
Publication Date: 2020.03.04 MOTOROLA SOLUTIONS INC
  • EP3198900B1 patent drawingFigure 1
  • EP3198900B1 patent drawingFigure 2A
  • EP3198900B1 patent drawingFigure 2B

AI summary

A method and a profile manager for managing user and device profiles for response to one or more incidents include monitoring inputs related to one or more networks, a plurality of devices, and the one or more incidents; determining application requirements and profile configurations for the plurality of devices based on the inputs from the one or more networks and the one or more incidents; and for each of the plurality of devices, providing applications based on the application requirements if required and providing the profile configurations for operation on the one or more networks during the one or more incidents