Profile Service Management for Electronic Meetings

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Solution Overview

Problem

Current collaboration technologies lack the ability to integrate user profile data from various sources, leading to incomplete information about meeting participants and failing to provide personalized suggestions based on commonalities, which hinders effective user interactions in electronic meetings.

Innovation Solution

A system that generates user data from metadata sources, stores it in a data lake, retrieves and processes this data to determine factual user information and commonalities, and displays relevant meeting objects in an interface to provide personalized profile services, including skill-based and interest-based suggestions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If current collaboration technologies are used, then basic communication capabilities are provided, but user profile information from various data sources cannot be integrated and personalized suggestions cannot be provided

Engineering Contradiction:
Improveprofile service capabilityVSAvoiduser profile information
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The patent merges multiple data sources (HR systems, collaboration platforms, learning management systems, etc.) into a unified profile service that integrates user profile information from all sources. This consolidation enables comprehensive user understanding while eliminating information silos that previously prevented personalized suggestions.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The profile service is designed as a universal system that serves multiple functions: providing user profile information, identifying commonalities between users, generating personalized suggestions, and supporting various collaboration activities. This multi-functionality resolves the limitation of single-purpose collaboration tools.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Loss of information

If user profile data is collected from multiple data sources, then comprehensive user information is obtained, but system complexity increases

Engineering Contradiction:
Improveuser profile information completenessVSAvoiddata integration system
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent introduces a profile service as an intermediary layer between multiple data sources and collaboration applications. This mediator consolidates and standardizes data from various sources, managing integration complexity centrally while presenting simplified, ready-to-use profile information to applications without requiring each application to handle complex data integration itself.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If manual introduction between users is required, then user interactions are limited, but time for introductions is consumed

Engineering Contradiction:
Improvecollaboration efficiencyVSAvoidintroduction time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by automatically collecting, integrating, and processing user profile information from multiple data sources before meetings occur. Commonalities between users are pre-identified and suggestions are pre-generated, so that when users join a meeting, relevant information is already ready to be displayed, eliminating the need for manual introductions during the meeting.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The profile service enables self-service by automatically providing users with relevant information about other participants and suggesting connections based on their profiles. Users receive personalized introductions and collaboration suggestions without requiring manual intervention, allowing the system to serve itself in gathering and presenting relevant information.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS20230075137A1Profile service management
Publication Date: 2023.03.09 ACCENTURE GLOBAL SOLUTIONS LTD
  • US20230075137A1 patent drawing
  • US20230075137A1 patent drawing
  • US20230075137A1 patent drawing

AI summary

Systems and methods for profile service management are disclosed. A system generates user data corresponding to plurality of users in an electronic meeting (e-meeting), based on meta data received from one or more data sources. The generated user data is stored in data lake. The system retrieves, from data lake, the user data. Each of plurality of users has corresponding user profile. The system determines, from user data, factual user information for each user of plurality of users from corresponding user profile. Further, the system compares factual user information of plurality of users, to determine set of commonalities between plurality of users. Furthermore, system generates, for each user, integration data comprising factual user information and set of commonalities. Further, system displays, for each user, plurality of meeting objects in a meeting interface associated with the e-meeting, based on the integration data, to provide one or more profile services.