Promotion Request Threshold System for Merchant Loyalty

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Solution Overview

Problem

Current promotional systems for merchants lack efficiency in facilitating consumer requests for promotions and managing promotion availability, leading to suboptimal business attraction and consumer loyalty.

Innovation Solution

A system and method that allow consumers to request promotions, increment a promotion request count, and generate a request to offer a promotion to merchants when the count exceeds a threshold, facilitating financial transactions and managing promotion availability to ensure consumer access.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a promotional system allows consumers to request promotions and tracks request counts, then consumer loyalty and business attraction are improved, but system complexity increases due to need for threshold management and merchant communication

Engineering Contradiction:
Improveconsumer loyaltyVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by establishing promotion request thresholds and communication protocols in advance. When consumer requests accumulate to meet the threshold, the system automatically triggers merchant notification and promotion creation, eliminating the need for complex real-time decision-making and reducing overall system complexity while maintaining high adaptability to consumer demands

Inventive Principle:
Principle #10Preliminary action

2Productivity

If the system manages promotion availability and facilitates financial transactions, then promotion delivery efficiency is improved, but device complexity increases due to transaction management requirements

Engineering Contradiction:
Improvepromotion delivery efficiencyVSAvoidtransaction management complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system implements self-service mechanisms where promotions are automatically created and delivered to consumers once request thresholds are met. Financial transactions are processed automatically without requiring complex manual intervention, and promotion availability is managed through automated tracking of redemption status, thereby improving delivery efficiency while keeping transaction management complexity manageable

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The promotion delivery process is segmented into distinct phases: request collection, threshold evaluation, merchant notification, promotion creation, and automated delivery. This segmentation allows each component to be managed independently with simpler logic, improving overall productivity while distributing complexity across modular system components rather than concentrating it in a single complex transaction management module

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11392986B2Apparatus, method, and computer program product for generating promotion request data
Publication Date: 2022.07.19 BYTEDANCE INC
  • US11392986B2 patent drawing
  • US11392986B2 patent drawing
  • US11392986B2 patent drawing

AI summary

Systems, apparatus, and methods for effectively allowing consumers to request promotions from a merchant are discussed herein. Some embodiments may provide for a networked device, apparatus, or server configured to: in response to determining that a merchant device is not associated with at least one available promotion, determine, via a processor, a promotion request threshold value indicating a required number of promotion requests for generating a promotion associated with the merchant device; receive a plurality of promotion requests from a plurality of consumer devices via the network; calculate, via the processor, a promotion request count associated with the plurality of promotion requests; and in response to determining that the promotion request count satisfies the promotion request threshold value, generate a promotion offer request indicating a request to generate the promotion.