Proactive Operations Platform for Network Root Cause Analysis
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Solution Overview
Problem
Proactive network maintenance (PNM) applications lack universal mechanisms to determine the root cause of issues, limiting network operators' ability to review, monitor, and intervene in data processing, resulting in stagnant operations and inability to take proactive corrective actions before customer disruptions.
Innovation Solution
A proactive operations (ProOps) platform that processes network data into actionable insights using a framework of workers and configuration files, enabling data transformation, visualization, and decision-making, allowing operators to assess device operations and take proactive measures through a dashboard application.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If PNM applications use static, proprietary, hidden or fixed structures to process data, then data processing can be performed, but network operators cannot review, monitor and manipulate intermediary processes, analytics, mathematics, data collections, activities and inner workings
Solution Approach 1:
The patent introduces an intermediary layer between data collection and PNM application that provides visibility into intermediary processes, analytics, and data collections. This mediator enables operators to monitor and manipulate these processes without exposing the complex proprietary algorithms and mathematics underlying the PNM application, thus resolving the contradiction between operational visibility and structural complexity.
2Loss of information
If PNM applications lack universal mechanisms to determine root cause, then data processing can be performed efficiently, but network operators cannot identify the root cause of issues
Solution Approach 1:
The patent implements feedback mechanisms that provide network operators with information about the root cause of issues while maintaining efficient data processing. The system collects data, processes it through analytics, and feeds back actionable insights about root causes to operators, enabling them to identify issues without sacrificing processing efficiency. This feedback loop resolves the contradiction between information completeness and processing efficiency.
3Adaptability or versatility
If PNM applications are fixed and stagnant, then implementation is straightforward, but the capabilities are limited and cannot adapt to new scenarios
Solution Approach 1:
The patent transforms fixed PNM applications into dynamic, adaptable systems by introducing a platform that allows configuration and modification of data collection and processing parameters. The system can adapt to new scenarios and requirements while maintaining a structured architecture, resolving the contradiction between operational flexibility and architectural complexity through dynamic configurability.
Data Source
AI summary
A proactive operations (ProOps) platform is contemplated to facilitate processing data for purposes of turning included information into action, such as to enable operators to proactively manage network operations using information derived from mathematical analysis of raw data collected from network devices.