Protocol Converter Firmware Update via Headset Interface

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Existing protocol converters for desktop telephones and headset systems require complex and costly updates due to proprietary protocols and limited functionality, making firmware updates cumbersome and expensive, especially for devices with long lifespans.

Innovation Solution

A method for updating firmware in protocol converters using the same protocol as data communication between the headset system and the protocol converter, eliminating the need for additional hardware like USB interfaces, allowing for remote control of telephone devices and compatibility with various manufacturers' protocols through programmable processing units.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If firmware updates are performed by returning the adapter to the manufacturer, then firmware can be updated with bug fixes and functionality improvements, but the process becomes time-consuming and expensive

Engineering Contradiction:
Improvefirmware update capabilityVSAvoidupdate time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The protocol converter performs firmware updates autonomously by receiving update data through its existing communication interfaces. The device can self-program by processing received data packets containing firmware information and storing them in memory, eliminating the need for manufacturer intervention and reducing update time and cost.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If additional hardware interfaces like USB are added for firmware updates, then firmware can be updated remotely, but device complexity and cost increase significantly

Engineering Contradiction:
Improveremote firmware updateVSAvoidhardware complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The existing communication interfaces of the protocol converter are made multi-functional by enabling them to carry both normal operational data and firmware update data. The same interfaces used for protocol conversion and data communication are repurposed to receive and process firmware update packets, eliminating the need for dedicated update hardware.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The processing unit is made multi-functional by enabling it to perform both its primary protocol conversion tasks and secondary firmware processing tasks. The processor can interpret and execute firmware update commands received through existing interfaces, allowing the same hardware to serve multiple purposes without additional components.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP2608496B1Firmware upgrade function for deskphone electronic protocol converter
Publication Date: 2015.06.17 GN NETCOM AS
  • EP2608496B1 patent drawingFigure 1
  • EP2608496B1 patent drawingFigure 2~3
  • EP2608496B1 patent drawingFigure 4

AI summary

The invention relates to a method of programming a processing unit by firmware in a protocol converter for providing first data received from a telephone device in accordance with a first protocol to a headset system in accordance with a second protocol and for providing second data received from the headset system in accordance with the second protocol to the telephone in accordance with the first protocol, the operation of the protocol converter being controlled by the processing unit. The invention further relates to a protocol converter, such as an Electronic Hook Switch adapter, for providing first data received from a telephone device in accordance with a first protocol to a headset system in accordance with a second protocol and for providing second data received from the headset system in accordance with the second protocol to the telephone device in accordance with the first protocol. The headset system provides firmware to the protocol converter in accordance with the second protocol.