Service Provider Matching With First-Come Referral Fee Auctions
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Solution Overview
Problem
Existing order placing and receiving systems do not support processing between service providers, leading to potential loss of service users to outside areas when local providers cannot meet demands.
Innovation Solution
A system that registers multiple service providers, specifies a service provider for order placement on a first-come, first-served basis, and pays a referral fee to the orderer from the specified provider, using a single auction format.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a traditional order placing and receiving system is used, then orders can be processed between customers and service providers, but orders cannot be placed between service providers themselves
Solution Approach 1:
The system applies universality by enabling the same order placing and receiving platform to serve dual purposes: traditional customer-to-provider ordering and provider-to-provider ordering. The server universally handles both types of users (customers and service providers) without requiring separate systems, allowing any registered user to place orders with any other registered user based on their service areas and capabilities.
2Reliability
If service providers cannot place orders with each other, then the system structure remains simple, but service users may be lost to outside areas when local providers cannot meet demands
Solution Approach 1:
The server acts as an intermediary that mediates between service providers who need to place orders with each other. When a service provider (orderer) cannot fulfill demand locally, the server identifies and connects them with another service provider (contractor) who has the appropriate services and areas. This intermediary function enables reliable service fulfillment while maintaining a relatively simple system structure through automated matching.
3Productivity
If a single auction format is used for specifying service providers, then the selection process is simple and fast, but there is no mechanism to reward the orderer for facilitating the business connection
Solution Approach 1:
The system implements feedback by providing a referral fee payment mechanism that rewards the orderer (service provider who placed the order) when the order is successfully fulfilled by a contractor. The server automatically calculates and processes the referral fee based on the transaction amount, creating a positive feedback loop that incentivizes service providers to utilize the platform for inter-provider ordering while maintaining efficient single-auction processing.
Data Source
AI summary
An information processing method according to one aspect is characterized in that a plurality of service providers who provide services are registered, business information indicating the details of business is output to a terminal device (3) of each registered service provider, a service provider with whom an order for the business is to be placed, among the service providers, is specified in a single auction format on a first-come, first-served basis in relation to the business information, and a process for paying a predetermined referral fee from the specified service provider to an orderer who places an order for the business is executed.