Medical Provider Search Referral Data Integration

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Medical service provider search sites face challenges in providing information that accurately meets patients' subjective expectations, as objective criteria alone are insufficient to ensure user satisfaction, and maintaining comprehensive subjective evaluations of service providers in a database is impractical.

Innovation Solution

A system and method that enhances medical service provider information by incorporating referral data, including actual and inferred referrals, to provide a more comprehensive and accurate representation of provider quality and reputation, using a referral processing engine to transform and integrate referral values with existing provider information for enhanced search results.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If comprehensive subjective evaluations of service providers are maintained in a database, then user satisfaction and accuracy of match results improve, but database size and complexity become unmanageable

Engineering Contradiction:
Improveaccuracy of provider quality characterizationVSAvoiddatabase size and complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent introduces referral data as an intermediary indicator that indirectly reflects provider quality and reputation. Instead of storing comprehensive subjective evaluations directly, the system uses referral patterns (number of referrals received from other providers) as a proxy measure that correlates with provider quality without requiring direct storage of all subjective evaluation data.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system uses referral data as a simplified copy or proxy representation of complex subjective evaluations. Rather than storing and processing entire evaluation datasets, the patent captures essential quality information through referral counts and patterns, creating a condensed representation that maintains predictive value while reducing complexity.

Inventive Principle:
Principle #26Copying

2Device complexity

If objective criteria alone are used to rank service providers, then database management remains simple, but user satisfaction decreases because subjective expectations are not met

Engineering Contradiction:
Improvesimplicity of information sourceVSAvoiduser satisfaction and expectation alignment
Core Design Contradiction:
Device complexityVSReliability

Solution Approach 1:

The patent enhances the ranking system by adding referral data as a new parameter alongside traditional objective criteria. This allows the system to maintain its simple database structure while incorporating additional dimensions (referral patterns, provider reputation indicators) that better align with user subjective expectations without fundamentally complicating the underlying system.

Inventive Principle:
Principle #35Parameter changes

3Reliability

If referral data is incorporated to enhance provider information, then user satisfaction and confidence in provider quality increase, but data processing complexity and computational requirements increase

Engineering Contradiction:
Improveuser confidence in provider qualityVSAvoiddata processing complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent extracts and isolates referral data as a separate, focused metric that can be processed independently before being integrated with existing provider information. This extraction approach allows the system to leverage referral patterns for enhancing quality assessment without requiring complete restructuring of the entire data processing pipeline.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS10586613B2System and method for generating medical service provider information incorporating referral pattern data
Publication Date: 2020.03.10 MDX MEDICAL LLC
  • US10586613B2 patent drawing
  • US10586613B2 patent drawing
  • US10586613B2 patent drawing

AI summary

A system is described for rendering medical service provider entity information. The system is configured to identify a medical service provider entity for which referrals data enhanced medical service provider information will be rendered for presentation to a requesting user. The a medical service provider referral processing engine accesses medical service provider referral information relating to the medical service provider entity, wherein the referral information specifies a value representing referrals received by the medical service provider entity. The referral processing engine transforms the referral information to render a received referrals value, wherein the transformation comprises at least summing a plurality of referral values corresponding to referrals received by the medical service provider entity. The referrals value is incorporated with medical service provider information to render referrals data enhanced medical service provider information.