Proximity-Based Terminal Notification for Unreachable Managers

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Solution Overview

Problem

Existing systems face challenges in efficiently notifying terminal managers, especially when the primary manager is unavailable or unreachable, leading to difficulties in managing information terminals effectively, particularly in organizations with numerous devices.

Innovation Solution

A notification apparatus and method that determine a secondary terminal based on proximity to a first terminal in a particular state, allowing notifications to be sent to the manager of the secondary terminal, ensuring timely management actions are taken.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If notification is sent only to the primary manager of the terminal, then the notification process is simple, but the notification may fail if the primary manager is unavailable or unreachable

Engineering Contradiction:
Improvenotification delivery reliabilityVSAvoidnotification system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system pre-establishes a notification target terminal selection rule before notification is needed. When the primary manager is unavailable, the system can automatically determine an alternative notification target (such as a nearby terminal or backup manager) based on predetermined criteria like proximity or organizational hierarchy, ensuring notification reliability without complex real-time decision-making

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The invention introduces an intermediary notification mechanism where a secondary terminal or backup manager acts as a mediator to receive and potentially forward notifications. This intermediary layer ensures that notifications reach someone responsible even when the primary manager is unreachable, improving delivery reliability while maintaining relatively simple system architecture

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If the system notifies the manager of the first terminal directly, then the notification is accurate, but it may not reach anyone if the manager is absent or the terminal is unreachable

Engineering Contradiction:
Improvemanagement response efficiencyVSAvoidnotification reachability
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system pre-configures alternative notification targets and selection criteria before they are needed. When the primary terminal or manager is unreachable, the system can immediately switch to notifying a pre-determined alternative (such as a nearby terminal or backup contact), maintaining management response efficiency while improving notification reachability

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system dynamically changes the notification target parameter based on the availability status of the primary terminal or manager. By monitoring reachability and switching between different notification targets (primary manager, alternative manager, nearby terminals), the system maintains both notification accuracy and reachability

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS10873551B2Notification apparatus, notification method, and storage medium
Publication Date: 2020.12.22 NEC CORP
  • US10873551B2 patent drawing
  • US10873551B2 patent drawing
  • US10873551B2 patent drawing

AI summary

A notification apparatus according to an example aspect of the invention includes a memory that stores instructions; and at least one processor coupled to the memory, the at least one processor being configured to executing the instructions to: determine a second terminal from a plurality of terminals based on a distance between each of the plurality of terminals and a first terminal in a particular state; and perform a notification to a manager of the second terminal, the notification relating to a situation where the first terminal is in the particular state.