Proxy Job Setting via Server-Mediated Information Packages
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Solution Overview
Problem
Conventional information processing systems with chat functions cannot facilitate accurate job settings for image forming apparatuses when users request proxy execution, leading to errors due to incomplete or inaccurate transmission of settings.
Innovation Solution
An information processing system that includes a processor and memory for displaying chat and job setting screens, allowing users to set and transmit job settings to an external server, which generates a setting information package for proxy execution, reducing errors by ensuring accurate communication between requesters and proxy executors.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If job settings are transmitted through chat function from requester to proxy executor, then remote proxy execution is enabled, but job setting accuracy deteriorates leading to execution errors
Solution Approach 1:
The patent introduces a server as an intermediary between the requester and proxy executor. The server receives job settings from the requester, generates a setting information package, and transmits it to the proxy executor. This intermediary mechanism ensures accurate transmission of job settings without relying on direct chat communication, thereby resolving the contradiction between enabling remote proxy execution and maintaining job setting accuracy.
2Ease of operation
If proxy executor manually confirms job settings through chat, then communication flexibility is maintained, but time consumption increases
Solution Approach 1:
The system enables self-service by automatically generating and transmitting setting information packages through the server. The proxy executor receives pre-configured job settings without needing to manually confirm or interpret chat messages. This automated approach maintains communication flexibility while eliminating time-consuming manual confirmation steps.
3Measurement precision
If detailed job settings are transmitted through chat, then setting precision improves, but information loss increases due to transmission errors
Solution Approach 1:
The server acts as a reliable intermediary that structurally transmits job settings through standardized setting information packages. This approach ensures that detailed job settings are transmitted with high precision without suffering from chat transmission errors, as the server maintains data integrity throughout the transmission process.
Solution Approach 2:
The system creates an accurate copy of the job settings in the form of a setting information package generated by the server. This digital copy ensures that the complete and precise job settings are transmitted from the requester to the proxy executor without information loss, eliminating the need for manual re-typing or interpretation of chat messages.
Data Source
AI summary
An information processing apparatus that can reduce a trouble of confirming a job setting by a proxy executor. The information processing apparatus displays a first screen used for a chat between a requester and the proxy executor, displays a second screen for setting a job for an image forming apparatus in performing a first operation during display of the first screen, and transmits information indicating a setting performed on the second screen to an external server to generate a setting information package of the job set on the second screen in performing a second operation during display of the second screen. The proxy executor is set by an operation on the second screen. A notification showing that the proxy execution becomes possible is transmitted from the external server to the proxy executor when information indicating the setting on the second screen includes information indicating that the proxy executor is set.