Proxy User Curates Collaboration Activity Feeds

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Solution Overview

Problem

Existing collaboration systems struggle to effectively present relevant collaboration activity knowledge to users with little or no historical collaborative activities, as approaches relying on historical data fail to provide meaningful insights to new or low-activity users.

Innovation Solution

The system curates user-specific collaboration activity feeds by selecting a proxy user with similar attributes and utilizing their activity history to generate relevant interaction events for low-activity users, reducing the demand on computer resources and improving user engagement.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If collaboration activity information is presented based on historical activity of users, then relevant collaboration insights are provided to active users, but the system fails to provide meaningful information to new or low-activity users who have little to no historical activity

Engineering Contradiction:
Improvecollaboration activity informationVSAvoiduser coverage
Core Design Contradiction:
Loss of informationVSAdaptability or versatility

Solution Approach 1:

The patent introduces a proxy user as an intermediary between the system and low-activity users. The proxy user's historical activity data serves as a mediator to generate relevant collaboration insights for users who lack their own activity history. This resolves the contradiction by enabling information delivery to new users through the proxy mechanism while maintaining system-wide adaptability.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system creates a proxy user that copies or mimics the characteristics and activity patterns of low-activity users. By generating activity feeds based on the proxy user's historical data rather than the actual user's nonexistent history, the system能够提供 meaningful collaboration insights to new users while maintaining information relevance.

Inventive Principle:
Principle #26Copying

2Productivity

If the system generates user-specific collaboration activity feeds for all users, then personalized collaboration insights are provided, but computational resources and processing power are excessively consumed

Engineering Contradiction:
Improveuser engagementVSAvoidcomputer processing power
Core Design Contradiction:
ProductivityVSUse of energy by moving object

Solution Approach 1:

The proxy user serves multiple functions simultaneously: it represents all low-activity users, aggregates their collective activity patterns, and generates feeds for multiple users from a single historical data source. This multi-functionality reduces redundant processing while maintaining personalized feed generation, resolving the contradiction between productivity and energy consumption.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

Instead of generating completely unique activity feeds for each low-activity user based on their individual (nonexistent) history, the system takes a partial approach by using the proxy user's history to generate feeds that are sufficiently personalized without requiring full individualization. This reduces computational overhead while maintaining adequate user engagement.

Inventive Principle:
Principle #16Partial or excessive action

3Loss of information

If the system monitors and presents detailed collaboration activity for all users, then comprehensive visibility into user activities is achieved, but system complexity and data processing requirements increase significantly

Engineering Contradiction:
Improvecollaboration visibilityVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent extracts the activity monitoring and feed generation function for low-activity users from the individual user level and consolidates it at the proxy user level. This extraction reduces system complexity by eliminating the need to maintain separate monitoring infrastructure for each low-activity user while preserving comprehensive collaboration visibility through the aggregated proxy perspective.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS10757208B2Curating collaboration activity
Publication Date: 2020.08.25 BOX INC
  • US10757208B2 patent drawing
  • US10757208B2 patent drawing
  • US10757208B2 patent drawing

AI summary

Systems for curating and presenting relevant collaboration activity to newly-added users in a cloud-based content management platform. A method embodiment commences by observing and recording user events that correspond to interactions between any number of users and any number of content objects. When a new person who does not have an event history is added, his/her user profile is updated to indicate he/she is a new user, and a start-up proxy user is identified. The proxy user refers to either a real user that is in some way similar to the newly-added user, or the proxy user is a virtual user as amalgamated from previously recorded user history records. The events in the history records of the proxy user are associated with the newly-added user. When the newly-added user interacts with a user interface of the cloud-based content management platform, feed entries are generated and presented to the newly-added user.