Personalized Offer Generation via Psychological Profile Segmentation
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Solution Overview
Problem
Online platforms fail to provide personalized content offers to users due to generic promotions that do not account for individual user affinities and dislikes, lacking transparency in user data utilization.
Innovation Solution
A system that identifies expressions for offers based on users' psychological profiles and interaction history, allowing users to specify data usage, tailoring content presentation across multiple platforms to enhance user engagement through a user action component, expression determination component, offer generating component, and presentation component.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If online platforms offer the same content to all users in a generic manner, then the implementation complexity is low, but the user engagement and personalization effectiveness deteriorate
Solution Approach 1:
The patent segments users into different groups based on their psychological profiles and interaction histories. Instead of treating all users uniformly, the system divides the user base into segments with similar characteristics, allowing personalized offers to be targeted at each segment. This resolves the contradiction by enabling personalization (improving adaptability) while managing complexity through systematic segmentation rather than fully individualized approaches.
Solution Approach 2:
The patent changes the parameters used for content offering from generic one-size-fits-all parameters to personalized parameters based on psychological profiles and interaction histories. By introducing new parameters such as user preferences, psychological characteristics, and behavioral patterns, the system achieves better personalization effectiveness while the structured parameter framework helps manage the increased complexity.
2Adaptability or versatility
If online platforms collect and utilize user data to generate personalized offers, then the personalization effectiveness improves, but the transparency and user control deteriorate
Solution Approach 1:
The patent implements feedback mechanisms where users can review the data being collected about them, see how this data influences the offers they receive, and provide corrections or adjustments. This feedback loop maintains transparency by keeping users informed about the personalization process while still enabling effective personalized offerings through continuous refinement of user profiles based on user-provided feedback.
Solution Approach 2:
The patent enables users to self-manage their personalization preferences by allowing them to review, approve, and adjust which aspects of their data are used for personalization. Users can control their own information and see how it's being utilized, transforming them from passive subjects of data collection to active participants in the personalization process, thereby maintaining transparency while achieving personalization effectiveness.
Data Source
AI summary
Systems and methods to identify expressions for offers to be presented to users are disclosed. Exemplary implementations may: receive, from an online platform, a user action that the online platform intends users of the online platform to complete; determine, based on psychological profiles, one or more expressions to be utilized to motivate the users associated with the psychological profiles to complete the user action; generate, based on the one or more determined expressions and the user action, offers for the users; and present, via digital environments provided by the online platforms, the offers to the user.


