Purchase Support Server Mediator for Store Bargaining
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Solution Overview
Problem
When a user photographs an item in a physical store and intends to purchase it from another store with a lower price through online shopping, the original store may not receive any profit, leading to dissatisfaction, as it cannot collect display or other costs.
Innovation Solution
A purchase support system that compares store information from the visited store and the designated store, generating and transmitting service information to the user's mobile terminal when the stores do not match, allowing the visited store to offer services or discounts to reconsider the purchase location.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If a user purchases an item from another store with lower price through online shopping after photographing it in a visited store, then the user can obtain the item at a lower cost, but the visited store cannot gain any profit and is likely to get dissatisfied
Solution Approach 1:
The purchase support server acts as an intermediary between the visited store and the user. When the user designates a different store for purchase, the server enables the visited store to offer bargaining services (such as price matching or discounts) to compete with the lower-priced store, thereby allowing the visited store to retain profit while the user can still obtain favorable purchase conditions
2Loss of energy
If the visited store offers bargaining services to retain customers, then the store can maintain profit, but the system complexity increases due to store information comparison and service generation
Solution Approach 1:
The purchase support server automatically performs store information comparison, determines whether stores match, generates appropriate bargaining service information, and transmits it to the user's mobile terminal. This automation reduces the manual workload and operational complexity for the visited store, allowing them to maintain profit through automated bargaining services without significant increases in operational complexity
Data Source
AI summary
A mediation server (30) includes a second request receiving unit (35) that receives first store information for identifying a store visited by a user as a visited store and second store information for identifying a designated store designated as a place to purchase an item recognized by the user at the visited store from a mobile terminal (10) of the user, a response information generating unit (36) that compares the first and second store information and determines whether the visited store and the designated store match, and generates bargaining information indicating a specified service offered for the item by the visited store when the two stores do not match, and a response information transmission unit (37) that transmits the generated bargaining information to the mobile terminal (10).