Push Message Display Prioritization for Faster Notification Access
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Solution Overview
Problem
The increasing number of push messages on intelligent terminals makes it difficult for users to quickly locate important messages, leading to cumbersome operations and poor user experience.
Innovation Solution
A message processing method that allows users to set and modify the display form and sequence of push messages on a user interface, using display marks such as persistence, global pinning-to-top, in-app pinning-to-top, and highlighting to prioritize important messages.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If push messages are displayed in reverse time sequence in the notification bar, then all push messages can be displayed, but users cannot quickly locate important messages
Solution Approach 1:
The system performs preliminary actions by automatically pinning important push messages to the top of the notification bar based on predefined criteria (importance level, application priority, user behavior patterns). This preliminary sorting action eliminates the need for users to manually search through messages in reverse time sequence, making important messages immediately visible without additional operation.
Solution Approach 2:
The notification bar is divided into different display regions with different qualities: pinned important messages are displayed in a prominent top region with enhanced visibility, while ordinary messages are displayed in the standard reverse-time sequence below. This local differentiation allows important messages to stand out without affecting the overall display structure.
2Loss of information
If users manually search through push messages in the notification bar, then they can find important messages, but the operation becomes cumbersome
Solution Approach 1:
The system pre-sorts and pins important messages to the top position in the notification bar before users need to access them. This preliminary organization action is performed automatically based on message importance criteria, eliminating the time users would otherwise spend manually searching through the notification bar.
Solution Approach 2:
The notification bar system performs self-service by automatically identifying, sorting, and pinning important messages without requiring user intervention. The system uses predefined rules and algorithms to autonomously organize messages, saving user time and effort in locating important information.
3Device complexity
If all push messages are displayed with the same display form, then the display is simple, but users cannot distinguish important messages
Solution Approach 1:
Different display forms and visual styles are applied to different regions and types of messages in the notification bar. Pinned important messages receive enhanced display treatment (different background, icons, or positioning) while ordinary messages use the standard display form. This local differentiation enables message distinction without requiring complete redesign of the entire display system.
Solution Approach 2:
The system uses color and visual style changes to differentiate important pinned messages from ordinary messages. Important messages may display with special colors, icons, or background styles that make them visually distinct, allowing users to quickly identify priority information without increasing overall system complexity.
Data Source
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AI summary
This application discloses a message processing method and a related apparatus. In the message processing method, a terminal device receives a first push message of a first application that is sent by a push server; the terminal device receives a second push message of a second application that is sent by the push server; the terminal device displays the first push message and the second push message on a first user interface; the terminal device receives a first input operation performed by a user on the second push message; and the terminal device displays a second user interface in response to the first input operation, where a display form and/or a display sequence of the second push message on the second user interface are/is different from a display form and/or a display sequence of the second push message on the first user interface. In this way, an operation of querying a push message can be simplified, and user experience can be effectively improved.