Dynamic QA System for Healthcare Using Biometric Confidence Scoring

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Solution Overview

Problem

Conventional question answering (QA) systems rely on static databases and predefined decision trees, leading to inaccuracies in responses due to outdated information and user stress or inability to provide accurate answers, especially in healthcare settings where patients may not remember symptoms accurately.

Innovation Solution

A QA system that combines data from wearable biometric sensors, image analysis, and real-time conversation analysis to determine user confidence and provide alternative answers when user responses are uncertain, using natural language processing and machine learning to generate accurate responses based on up-to-date health data.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Device complexity

If conventional QA systems use static databases and predefined decision trees, then system complexity is reduced, but response accuracy deteriorates due to outdated information

Engineering Contradiction:
Improvesystem complexityVSAvoidresponse accuracy
Core Design Contradiction:
Device complexityVSMeasurement precision

Solution Approach 1:

The patent transforms the static QA system into a dynamic one by continuously integrating real-time biometric data from wearable devices. The system updates its knowledge base dynamically with current health metrics (heart rate, blood pressure, glucose levels) rather than relying on static databases, allowing responses to adapt to changing patient conditions while maintaining manageable complexity through automated data processing.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system performs preliminary actions by continuously collecting and pre-processing biometric data from wearable devices before clinical interactions occur. This pre-gathering of health information ensures that accurate, up-to-date data is readily available when needed for patient queries, eliminating the need for manual data entry and ensuring response accuracy without increasing operational complexity.

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If patients provide answers based on memory, then ease of operation is improved, but measurement precision deteriorates due to inaccurate recall of symptoms

Engineering Contradiction:
Improveease of providing answersVSAvoidaccuracy of symptom information
Core Design Contradiction:
Ease of operationVSMeasurement precision

Solution Approach 1:

The patent introduces wearable biometric devices as intermediaries between the patient and the QA system. These devices continuously monitor and objectively record physiological parameters (heart rate, blood pressure, glucose levels), serving as a mediator that provides accurate health data without requiring patient memory or subjective reporting. This maintains ease of operation for patients while dramatically improving the precision of symptom information through objective measurement.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If the system integrates multiple data sources including wearable sensors and image analysis, then response accuracy is improved, but device complexity increases

Engineering Contradiction:
Improveresponse accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent implements a universal QA system architecture that can process multiple data types (biometric data, image analysis, text input) through a single integrated platform. The system uses a unified confidence scoring mechanism that evaluates all input sources consistently, allowing it to handle diverse data formats without requiring separate complex processing pipelines for each source, thus improving response accuracy while controlling overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system employs feedback mechanisms where the confidence score generated from multiple data sources is continuously monitored and used to adjust data collection and processing priorities. When confidence is high, the system can reduce additional data gathering; when confidence is low, it automatically requests supplementary information. This feedback loop optimizes the use of multiple data sources, improving response accuracy while preventing unnecessary complexity from continuous multi-source processing.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11907273B2Augmenting user responses to queries
Publication Date: 2024.02.20 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11907273B2 patent drawing
  • US11907273B2 patent drawing
  • US11907273B2 patent drawing

AI summary

Generating a query response by receiving data for a non-user utterance, determining a question answering (QA) system response to the non-user utterance, receiving data for a user utterance responsive to the non-user utterance, determining a confidence score for the user utterance, determining a deviation between the user utterance and the QA system response, and providing the QA system response according to a combination of the deviation and the confidence score.