Question Clarification via Contextual Evidence Differentiation

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Solution Overview

Problem

Existing question and answer (QA) systems struggle to clarify unstructured questions with multiple 'correct' candidate answers, as they lack mechanisms to determine the implied context, leading to ambiguity in identifying the most accurate response.

Innovation Solution

The proposed solution involves a QA system that interacts with users to clarify the implied context of submitted questions by identifying differentiating factors in evidence passages, adjusting confidence scores based on user input, and eliminating candidate answers with mismatched contexts, thereby disambiguating questions and improving answer accuracy.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If the QA system generates multiple candidate answers based on corpus analysis, then the system provides comprehensive coverage of possible answers, but the system cannot determine which answer is most accurate when multiple answers appear correct

Engineering Contradiction:
Improveanswer accuracyVSAvoidcontext information
Core Design Contradiction:
Measurement precisionVSLoss of information

Solution Approach 1:

The system implements feedback loops where candidate answers are evaluated against the original question and corpus evidence, with confidence scores adjusted based on how well each answer matches the question's implied context. This iterative feedback process refines the selection of the most accurate answer from multiple candidates.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system introduces an intermediary evaluation mechanism that compares candidate answers against the question and evidence passages. This intermediary process identifies differentiating factors and contextual clues that distinguish the most accurate answer from other plausible candidates.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If the system requests user input to clarify ambiguous questions, then the accuracy of answer selection improves, but the time required to provide answers increases

Engineering Contradiction:
Improveanswer selection accuracyVSAvoidresponse time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system applies partial clarification by requesting only the specific contextual information needed to resolve ambiguity, rather than requiring complete question rewriting. This selective approach obtains sufficient clarification while minimizing user burden and response time.

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

The system performs preliminary analysis of candidate answers and question context to determine whether clarification is actually needed. By pre-evaluating the ambiguity level, the system only requests user input when necessary, avoiding unnecessary delays for clear questions.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If the system analyzes evidence passages to identify differentiating factors, then the ability to disambiguate questions improves, but the computational complexity increases

Engineering Contradiction:
Improvecontext differentiation accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system segments the complex task of context differentiation into distinct components: extracting differentiating factors from evidence passages, comparing factors across candidate answers, and evaluating contextual matches. This segmentation simplifies the overall complexity by breaking down the analysis into manageable steps.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system extracts only the relevant differentiating factors from evidence passages rather than analyzing entire texts. By identifying and isolating key distinguishing elements, the system reduces computational complexity while maintaining high accuracy in disambiguation.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS10586155B2Clarification of submitted questions in a question and answer system
Publication Date: 2020.03.10 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US10586155B2 patent drawing
  • US10586155B2 patent drawing
  • US10586155B2 patent drawing

AI summary

Mechanisms for clarifying an input question are provided. A question is received for generation of an answer. A set of candidate answers is generated based on an analysis of a corpus of information. Each candidate answer has an evidence passage supporting the candidate answer. Based on the set of candidate answers, a determination is made as to whether clarification of the question is required. In response to a determination that clarification of the question is required, a request is sent for user input to clarify the question. User input is received from the computing device in response to the request and at least one candidate answer in the set of candidate answers is selected as an answer for the question based on the user input.