QoE-Based Charging Rate Adjustment in Telecommunication Networks

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Solution Overview

Problem

Current charging systems in telecommunication networks do not adjust the charging rate based on the actual Quality of Experience (QoE) experienced by subscribers, despite variations in network conditions and environmental factors, leading to inconsistent service quality and unfair billing.

Innovation Solution

A method and system that utilizes a monitoring engine in a network gateway to collect and transmit Quality of Experience (QoE) data as attribute-value pairs to an Online Charging System, allowing for dynamic determination of charging rates based on measured QoE metrics, enabling differential charging that reflects the actual service quality experienced by users.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Manufacturing precision

If charging rate is fixed regardless of QoE, then billing simplicity is maintained, but fairness and user satisfaction deteriorate

Engineering Contradiction:
Improvecharging accuracyVSAvoidsystem complexity
Core Design Contradiction:
Manufacturing precisionVSDevice complexity

Solution Approach 1:

The patent introduces a monitoring engine as an intermediary component that collects QoE data and communicates it to the online charging system. This mediator enables QoE-based charging without requiring fundamental changes to the existing charging architecture, thus improving charging accuracy while limiting the increase in system complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The monitoring engine is designed to collect multiple QoE parameters (throughput, delay, jitter, packet loss) and serve multiple purposes: both for charging determination and for potential network optimization. This multi-functionality justifies the added complexity by providing multiple benefits from a single component.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Measurement precision

If QoE monitoring is implemented, then charging fairness is improved, but measurement and data collection complexity increases

Engineering Contradiction:
ImproveQoE measurement accuracyVSAvoidQoE detection difficulty
Core Design Contradiction:
Measurement precisionVSDifficulty of detecting and measuring

Solution Approach 1:

The monitoring engine leverages existing network elements and protocols to collect QoE data. Rather than requiring new dedicated measurement infrastructure, it utilizes data already available in the network (throughput, delay, jitter, packet loss metrics) and processes them locally, reducing the difficulty of QoE measurement.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent combines QoE monitoring functionality with the existing online charging system architecture. The monitoring engine integrates with the Diameter protocol and existing charging workflows, merging measurement and charging functions into a unified process that reduces overall system complexity despite adding measurement capabilities.

Inventive Principle:
Principle #5Merging (Combining)

3Adaptability or versatility

If dynamic charging based on QoE is implemented, then user satisfaction is improved, but processing overhead and system resource consumption increase

Engineering Contradiction:
Improvecharging adaptabilityVSAvoidprocessing efficiency
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The monitoring engine collects QoE data periodically during the data session rather than continuously, and the online charging system determines charging rates at periodic intervals based on accumulated QoE measurements. This periodic approach provides adaptability to QoE changes while reducing processing overhead compared to continuous real-time analysis.

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The network gateway preconfigures QoE monitoring parameters and thresholds before data sessions begin. By preparing measurement configurations in advance, the system reduces real-time processing requirements during actual charging operations, improving processing efficiency while maintaining adaptability.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentEP3099013B1Providing a qoe-dependent charging rate
Publication Date: 2020.01.15 ALCATEL LUCENT SA
  • EP3099013B1 patent drawingFigure 1
  • EP3099013B1 patent drawingFigure 2
  • EP3099013B1 patent drawingFigure 3

AI summary

A method, in a wireless telecommunication network, for providing a charging rate associated with a data session for user equipment, the method comprising generating a measure of a quality of experience of the data session for user equipment using a monitoring engine of a network gateway, determining, at an Online Charging System, OCS, module of the network a charging rate for the data session using the generated measure of quality of experience.