Quality of Service Analysis for Networked Business Processes

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Solution Overview

Problem

Networked business processes face challenges in transparency, as participants lack understanding of each other's processes, leading to reluctance in integration due to unknown factors, resulting in stagnant adoption of interconnected business models.

Innovation Solution

Implementing a system that includes centralized monitoring for business interactions, virtual network process context for seamless data sharing, and quality of service analysis to provide transparency and confidence among network participants.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If companies operate as independent black boxes in networked business processes, then each company maintains operational independence and security, but transparency and understanding of partner processes are lost

Engineering Contradiction:
Improveoperational independenceVSAvoidprocess transparency
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The patent introduces BPMN diagrams as an intermediary language that translates internal business processes into a standardized, visually representable format. This mediator allows companies to share process information without exposing sensitive operational details, resolving the contradiction between maintaining operational independence and achieving process transparency.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent creates simplified copies of actual business processes through BPMN representations. These graphical models replicate the essential flow and logic of processes without revealing proprietary implementation details, enabling transparency while preserving operational security and independence.

Inventive Principle:
Principle #26Copying

2Adaptability or versatility

If companies integrate into networked business models, then business connectivity and collaboration improve, but complexity of communication and interaction increases

Engineering Contradiction:
Improvebusiness connectivityVSAvoidcommunication complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent applies BPMN as a universal notation standard that can represent diverse business processes from different companies in a common language. This universal framework enables seamless integration and collaboration across organizational boundaries while simplifying communication complexity through standardized graphical elements and semantics.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If detailed process information is shared among network participants, then transparency and trust improve, but security risks and exposure of sensitive data increase

Engineering Contradiction:
Improvetrust among participantsVSAvoidsecurity risks
Core Design Contradiction:
ReliabilityVSObject-affected harmful factors

Solution Approach 1:

The patent applies local quality by differentiating between what information should be visible and what should remain hidden in process sharing. BPMN diagrams reveal only the necessary structural and flow information for collaboration, while deliberately omitting sensitive operational details, security protocols, and proprietary data, thus building trust without exposing security vulnerabilities.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS8438272B2Methods and systems for managing quality of services for network participants in a networked business process
Publication Date: 2013.05.07 SAP SE
  • US8438272B2 patent drawing
  • US8438272B2 patent drawing
  • US8438272B2 patent drawing

AI summary

The present disclosure involves systems, software, and computer implemented methods for calculating a quality of service associated with a network participant associated with a networked business process. One method comprises identifying a profile of a potential network participant associated with a networked business process, the networked business process comprising a set of interrelated business processes performed by at least two different network participants. The profile defines at least one technical capability of the potential network participant. A set of criteria associated with the networked business process is identified, the criteria defining at least one technical capability metric. The identified profile of the potential network participant is compared with the identified set of criteria, and a determination of whether the profile of the potential network participant meets or exceeds the identified set of criteria is made.