QR Code Information Push for Secure Delivery
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Solution Overview
Problem
The existing methods for express signature in the e-commerce industry face security issues such as loss of packages, false claims, and leakage of user information, and are inefficient due to the need for manual input of personal information by delivery personnel.
Innovation Solution
An information pushing method and apparatus that extracts and modifies user names and phone numbers to generate partial information, creates a QR code for secure delivery confirmation, and uses address coding to enhance security and efficiency by hiding personal information from delivery personnel.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If delivery personnel manually input personal information to obtain complete delivery details, then delivery efficiency decreases due to operational trouble, but complete information access is achieved
Solution Approach 1:
The patent extracts only the necessary minimum information (partial user name, partial phone number, address code) from the complete personal information, placing it on the express sheet for delivery personnel. This extraction principle resolves the contradiction by providing enough information for delivery operations without requiring manual input of complete details, thereby improving efficiency while maintaining ease of operation.
Solution Approach 2:
The patent creates a simplified copy of personal information (masked user_name, masked phone_number, address_code) that contains only the essential elements needed for delivery. This copy is placed on the express sheet, eliminating the need for delivery personnel to manually input complete information, thus improving delivery efficiency without increasing operational complexity.
2Ease of operation
If complete personal information is provided to delivery personnel, then delivery operations are simplified, but user information security is compromised
Solution Approach 1:
The patent extracts only the essential elements needed for delivery operations (partial identifiers and address code) while leaving out sensitive personal information. This extracted subset is placed on the express sheet, maintaining delivery operation convenience while preventing user information leakage.
Solution Approach 2:
The patent applies different levels of information disclosure to different parts of the delivery process. The express sheet contains masked/partial information suitable for delivery personnel, while complete information remains protected in the system. This local quality differentiation resolves the contradiction by providing appropriate information access at each stage without compromising overall security.
3Object-affected harmful factors
If personal information is hidden on express sheets, then user security is improved, but delivery personnel cannot obtain complete information efficiently
Solution Approach 1:
The patent creates a functional copy of personal information that includes all necessary delivery elements (masked user_name, masked phone_number, address_code) in a single accessible location on the express sheet. This copy enables delivery personnel to obtain complete delivery information efficiently without exposing sensitive user data, thus improving delivery efficiency while maintaining information security.
Solution Approach 2:
The patent prepares the express sheet in advance with all necessary delivery information (masked identifiers and address code) before the delivery process begins. This preliminary action ensures that delivery personnel have immediate access to complete delivery information without needing to perform additional queries or manual input, thereby improving delivery efficiency while maintaining security through pre-masked information.
Data Source
AI summary
Disclosed are an information push method and device. One of the specific embodiments of the method comprises: extracting a user name and telephone number from order information submitted by a user; generating a confirmation page comprising a partial user name and partial telephone number of the order associated with the order information, wherein the partial user name is a user name in which some of the characters of the user name have been replaced by preset characters, and the partial telephone number is a telephone number in which some of the characters have been replaced by preset characters; using the link address of the user name, telephone number, and confirmation page and an order number pre-allocated to the order, generating a two-dimensional code of the order; in response to detecting a scan operation on the two-dimensional code by a distribution terminal, pushing the confirmation page to the distribution terminal.