QR Code Scanning Automation via Server-Side Interaction Workflows

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Solution Overview

Problem

Current two-dimensional code scanning methods require manual interaction operations after scanning, leading to complexity and effort in engaging with scanned content, such as dialing numbers or initiating interactions.

Innovation Solution

A method where a client scans a two-dimensional code to acquire a URL, sends it to a third-party server, receives multifunction interaction information, and interacts with the server based on this information, enabling direct interaction with the server without manual intervention.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If manual interaction operations are required after scanning two-dimensional code, then the interaction process can be controlled manually, but the operation process becomes complex and time-consuming

Engineering Contradiction:
Improveease of interactionVSAvoidoperation complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent applies preliminary action by pre-configuring interaction parameters and workflows in the server before the user scans the code. The server stores interaction information including contact details, interaction types, and processing workflows in advance, so that when the user scans the code, the interaction process can be automatically initiated without requiring manual configuration or complex操作步骤.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent implements self-service by enabling the system to automatically process interactions without continuous manual intervention. After the user scans the code and provides basic input, the server automatically processes the interaction based on pre-configured workflows, such as automatically initiating calls, sending messages, or executing complex interaction sequences without requiring manual control at each step.

Inventive Principle:
Principle #25Self-service

2Productivity

If manual interaction operations are required after scanning, then user control is maintained, but the time required for interaction increases

Engineering Contradiction:
Improveinteraction efficiencyVSAvoidinteraction time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent uses preliminary action by pre-preparing interaction workflows and parameters on the server side. Interaction information including contact details, preferred communication methods, and processing sequences are stored in advance, enabling the system to automatically execute interactions quickly without time-consuming manual configuration during the actual interaction.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent applies feedback mechanisms where the server receives user input after code scanning and automatically adjusts the interaction workflow based on this feedback. The system processes the feedback efficiently by referencing pre-configured interaction templates and workflows, reducing the time required to respond and execute interactions compared to manual processing.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If the system provides multifunction interaction information, then the versatility of interaction is improved, but the complexity of information processing increases

Engineering Contradiction:
Improveinteraction versatilityVSAvoidinformation processing complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent applies segmentation by dividing the interaction information into distinct, manageable segments stored in the server. Interaction information is segmented by type (e.g., contact information, interaction preferences, workflow parameters) and organized in a structured manner, allowing the system to process and execute different interaction types independently without overwhelming complexity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent implements universality by creating a unified server-based system that can handle multiple interaction types through a single platform. The server is designed to process diverse interaction information (calls, messages, complex workflows) using common processing frameworks and workflows, reducing the overall complexity compared to separate systems for each interaction type while maintaining high versatility.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10397210B2Method, device, client and server for interaction
Publication Date: 2019.08.27 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US10397210B2 patent drawing
  • US10397210B2 patent drawing
  • US10397210B2 patent drawing

AI summary

An interaction method includes scanning, by a client, a target two-dimensional code to acquire a uniform resource locator (URL) in the target two-dimensional code; sending, by the client, the URL to a third-party server; receiving, by the client, multifunction interaction information that is returned from the third-party server according to the URL, wherein each piece of the multifunction interaction information includes interaction type information; and interacting, by the client, with the third-party server based on the multifunction interaction information.