QR Code Dealer Association for Water Care Information

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Solution Overview

Problem

The existing methods for maintaining recreational waters, such as pools and spas, are plagued by conflicting maintenance recommendations from different manufacturers and suppliers, leading to improper use of water purification materials, and the risk of using counterfeit products, especially with the lack of reliable information available online.

Innovation Solution

A method utilizing unique QR Codes to associate customers with local water care dealers through a downloadable app, ensuring access to proper maintenance information and preventing the use of counterfeit products by linking customers to authorized suppliers based on geographical location and product type.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If customers obtain maintenance information from multiple manufacturers and Internet sources, then information availability increases, but information reliability deteriorates due to conflicting recommendations

Engineering Contradiction:
Improveinformation availabilityVSAvoidinformation reliability
Core Design Contradiction:
Loss of informationVSReliability

Solution Approach 1:

The patent segments the information source into multiple authorized dealers, each with their own QR code. Instead of one centralized information source, multiple distributed authorized sources provide consistent information, eliminating conflicts while maintaining availability.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system implements feedback by having the mobile device scan the QR code and automatically retrieve information from the authorized dealer's database, ensuring customers receive accurate, up-to-date maintenance instructions specific to their products and location.

Inventive Principle:
Principle #23Feedback

2Quantity of substance

If customers purchase water purification materials from unauthorized Internet sources, then product availability increases, but product authenticity deteriorates due to counterfeit risks

Engineering Contradiction:
Improveproduct availabilityVSAvoidproduct authenticity
Core Design Contradiction:
Quantity of substanceVSReliability

Solution Approach 1:

The patent applies preliminary action by pre-registering authorized dealers and their QR codes in the system before customers make purchases. This pre-established network of authorized sellers ensures customers can conveniently purchase from local dealers while guaranteeing product authenticity through the QR code verification system.

Inventive Principle:
Principle #10Preliminary action

3Ease of operation

If customers use generic water purification recommendations, then ease of use increases, but maintenance effectiveness deteriorates due to lack of location-specific and product-specific guidance

Engineering Contradiction:
Improveease of useVSAvoidmaintenance effectiveness
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent implements local quality by providing maintenance information tailored to the customer's specific location and water conditions. The QR code links to localized data about water composition, climate factors, and region-specific best practices, making the simple-to-use system highly effective for each local context.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS11200394B1Method of customer assistance through associating a water care dealer with a water care customer
Publication Date: 2021.12.14 KING TECHNOLOGY INC
  • US11200394B1 patent drawing
  • US11200394B1 patent drawing
  • US11200394B1 patent drawing

AI summary

A method of assisting a customer to obtain water care information and products by associating the customer with water care dealer through a supplier-associated app where the water care dealer is identifiable through a QR Code.