Knowledge Management with Query Redirection Records for Focused Search
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Solution Overview
Problem
Large organizations face challenges in efficiently managing and searching vast amounts of digital knowledge across multiple systems, leading to excessive computer resource usage and irrelevant search results, which hinder the discovery of relevant information.
Innovation Solution
The implementation of query redirection records (QR records) that are lightweight, easily searchable digital objects containing a title, link, and optional fields, providing a pointer to the actual knowledge content, thereby reducing the need for extensive data storage and improving search efficiency.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If the knowledge base grows to store more digital knowledge, then the amount of captured knowledge increases, but the computer resources required for searching and storing the knowledge increase significantly
Solution Approach 1:
The patent segments the knowledge base into two distinct components: a lightweight query redirection record (containing only title, link, and optional fields) and the actual knowledge content. This segmentation allows the search system to operate on minimal data structures while the full knowledge content remains stored separately, dramatically reducing the computational resources needed for searching while preserving access to vast amounts of knowledge.
2Adaptability or versatility
If a comprehensive search is performed across multiple systems, then the coverage of knowledge search increases, but the number of irrelevant results returned increases
Solution Approach 1:
The patent introduces query redirection records as intermediary objects that mediate between the user's search query and the actual knowledge content across multiple systems. These QR records contain titles and links that act as indexed references, allowing the search system to filter and redirect queries efficiently before retrieving full content, thereby maintaining comprehensive coverage while reducing irrelevant results.
3Speed
If more computing resources are allocated to searching, then the speed of search execution increases, but the cost and complexity of the system increases
Solution Approach 1:
The patent employs query redirection records that are intentionally designed to be lightweight and simple data structures (containing only title, link, and optional fields). These minimalistic objects serve as disposable indexes that can be created, stored, and searched with minimal computational overhead, providing fast search execution without requiring complex or expensive computing infrastructure.
Data Source
AI summary
Described herein is a computer implemented method. The method comprises receiving user input in a user input control, communicating the user input or data derived therefrom to a query redirection record system, and receiving a search result set from the query redirection record system. The search result set includes one or more query redirection records, each query redirection record including a link which provides a location of help content which the query redirection record is associated with. The method further comprises displaying one or more of the query redirection records received in the search result set, each displayed query redirection record being displayed with a link control which, when activated, redirects to the help content the query redirection record is associated with.