Question Answering System Area Matching
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Solution Overview
Problem
Conventional question answering systems for tourists or visitors to an area often result in mismatched conversations between questioners and answerers, leading to inefficient processing and increased load on computers and terminals, as they rely on GPS location information to select answerer terminals each time a question is received.
Innovation Solution
A computer-implemented method that acquires question and answer area information, selects appropriate answerer terminals based on overlapping areas, and transmits question information to these terminals, allowing for efficient matching and reducing processing load by pre-registering answer areas in a database, thereby improving response speed and accuracy.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If GPS location information is used to select answerer terminals each time a question is received, then the system can provide location-based answers, but the processing load on computers and terminals increases
Solution Approach 1:
The system performs preliminary actions by pre-registering answer area information in the database before actual question answering occurs. Answerers register their available areas in advance, so when a question is received, the system only needs to query the database rather than perform real-time GPS analysis, significantly reducing processing load while maintaining accurate matching
Solution Approach 2:
The system segments the answer selection process into two distinct phases: (1) pre-registration of answer area information in the database, and (2) query-based selection when questions are received. This segmentation allows the computationally intensive matching work to be done in advance, improving real-time processing efficiency
2Reliability
If GPS location information is used to select answerer terminals, then location-based answers can be provided, but mismatched conversations occur between questioners and answerers
Solution Approach 1:
Answerers pre-register their answer area information in the database before receiving questions. This preliminary action ensures that when questions are matched, the system queries the database for compatible answerers rather than relying on potentially inaccurate real-time GPS data, thereby reducing mismatched conversations
Solution Approach 2:
The system uses the database of pre-registered answer areas as feedback to verify and refine the matching process. By comparing question location against the stored answer area information, the system can confirm whether an answerer is truly suitable, reducing mismatched conversations and improving overall conversation efficiency
Data Source
AI summary
A computer-implemented method includes: acquiring question information and question area information from a questioner terminal; acquiring pieces of answer area information from an answerer database; selecting one or more answerer terminals from among terminals based on the pieces of answer area information and the question area information; transmitting the question information to the answerer terminals; acquiring at least one piece of answer information from at least one of the answerer terminals; and transmitting the at least one piece of answer information to the questioner terminal.