Questionnaire Server Device Capability Adaptation

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Conventional mobile devices are ill-equipped to efficiently create, disseminate, and collect questionnaires due to limited screen size, keyboard constraints, and inability to handle rich multimedia content, making it cumbersome to solicit user input for tasks like determining movie preferences or restaurant choices among friends.

Innovation Solution

A network system that enables mobile devices to create and disseminate questionnaires with audio preambles, incorporating client plugins for browsers to handle various device capabilities, converting audio and multimedia components into textual formats for legacy devices, and using IVR systems for legacy devices, allowing for seamless interaction and response collection.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If traditional websites with rich multimedia content are accessed from mobile devices, then information completeness is improved, but readability and usability deteriorate due to small screens and limited interaction capabilities

Engineering Contradiction:
Improveinformation completenessVSAvoidusability
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent applies local quality by delivering different versions of questionnaire content tailored to specific device characteristics. Rich multimedia content is provided to devices with large screens and good processing capabilities, while simplified text-based versions are delivered to devices with small screens or limited capabilities, ensuring both information completeness and usability for each device type

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The patent changes parameters of the questionnaire delivery based on device capabilities. The server detects device characteristics (screen size, processing power, supported formats) and dynamically adjusts the content format, resolution, and complexity parameters to optimize both information delivery and user experience for each specific device

Inventive Principle:
Principle #35Parameter changes

2Loss of information

If detailed questions with comprehensive information are presented on web pages for PC access, then information completeness is improved, but manageability and navigation ease deteriorate on mobile devices with small LCD screens and small keyboards

Engineering Contradiction:
Improvequestionnaire information completenessVSAvoidquestionnaire manageability
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent segments the questionnaire content into appropriate portions for mobile delivery. Complex multi-page questionnaires are divided into smaller, manageable units that can be displayed on small screens, with navigation simplified to accommodate limited keyboard input capabilities while preserving all necessary information

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

Instead of requiring users to navigate complex questionnaires on mobile devices, the patent inverts the approach by having the server automatically format and deliver appropriately simplified questionnaire versions. The complexity management is shifted from the user interface to the server-side delivery mechanism, reducing the burden on mobile users

Inventive Principle:
Principle #13The other way round (Inversion)

3Measurement precision

If users call each friend individually to ask questions about preferences, then response accuracy is improved, but time consumption and cost increase significantly

Engineering Contradiction:
Improvepreference information accuracyVSAvoidtime consumption
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent creates a universal questionnaire system that can be distributed to multiple recipients simultaneously through a single initiation. The same questionnaire can be delivered to numerous friends at once, collecting preference information from all of them in parallel rather than requiring sequential individual calls, thus maintaining accuracy while dramatically reducing time and cost

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Device complexity

If questionnaires are created and distributed without considering device capabilities, then system simplicity is improved, but compatibility and accessibility deteriorate across diverse mobile devices

Engineering Contradiction:
Improvesystem simplicityVSAvoiddevice compatibility
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The patent performs preliminary device capability assessment before questionnaire delivery. The server detects and stores information about each device's capabilities (screen size, supported formats, processing power) in advance, allowing it to automatically select and deliver the appropriate questionnaire version without requiring complex user configuration or manual intervention

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS8195749B2Questionnaire server capable of providing questionnaires based on device capabilities
Publication Date: 2012.06.05 QUALTRICS LLC
  • US8195749B2 patent drawing
  • US8195749B2 patent drawing
  • US8195749B2 patent drawing

AI summary

A mobile device or a sender's PC, notebook, PDA or laptop creates questionnaires and sends it to other recipient devices. The questionnaire is created by user of mobile device using audio inputs for a questionnaire preamble and for preambles for a question. A server in the network incorporates other generic portions of the questionnaire. It collates results received and send it to user who made/sent the questionnaire. Thus, a user can make adhoc questionnaires, send them to recipients and receive the results. This makes it easy for a user to create, disseminate, conduct questionnaires or surveys on mobile handsets and to collect results for processing and storage.