Quick Note Messaging System for Home Communication

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Solution Overview

Problem

Current communication technologies, particularly voicemail systems, are inefficient and have not adapted to modern trends, leading to a decline in the use of voice messages in favor of text messages, and home communication systems lack advanced features for enhanced security and convenience.

Innovation Solution

A system and method for remote home monitoring and intercom communication that includes features like quick note messaging, caller identification voice announcements, pre-call messaging, and incremental do-not-disturb functions, which can be activated through user selection and passcodes, allowing for efficient voice communication and enhanced security.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If traditional voicemail systems are used, then voice messages can be left and received, but the process is time consuming and cumbersome

Engineering Contradiction:
Improvemessage delivery speedVSAvoidtime to leave and retrieve message
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by automatically detecting call termination and initiating message delivery without requiring user intervention. The voicemail system proactively captures the calling party's voice message and forwards it to the called party's device, eliminating the need for manual message retrieval steps.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service by automatically detecting when a call has ended and the calling party has left a message, then autonomously delivering the message to the recipient's mobile device or computer without requiring the recipient to log into a voicemail system or follow manual retrieval procedures.

Inventive Principle:
Principle #25Self-service

2Productivity

If text messaging is used instead of voice messages, then message delivery is faster, but the personal connection and emotional expression are lost

Engineering Contradiction:
Improvemessage delivery speedVSAvoidemotional expression and voice identification
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The system merges the advantages of both text and voice communication by delivering voice messages through digital networks (achieving fast delivery) while preserving the original voice quality, tone, and emotional expression. The voice message is transmitted as digital data but played back as high-fidelity audio, combining the speed of text messaging with the personal connection of voice communication.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The system provides multi-functionality by supporting multiple message formats (voice and text) and delivery methods (mobile device, computer, email) within a single communication platform, allowing users to receive voice messages with full emotional expression while maintaining the convenience and speed of modern digital communication.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Adaptability or versatility

If home communication systems use legacy systems like answering machines, then basic call handling is provided, but advanced security and convenience features are lacking

Engineering Contradiction:
Improvecommunication featuresVSAvoidsystem configuration
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The home communication system provides multi-functionality by integrating multiple features including voice messaging, text messaging, call screening, do-not-disturb capabilities, and remote monitoring into a single unified system that can handle various communication scenarios through a common platform.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system enables self-service through automatic call routing, intelligent message delivery to multiple devices, automated do-not-disturb scheduling, and remote monitoring capabilities that operate without requiring complex manual configuration or intervention, simplifying the user experience while providing advanced features.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS9025743B2System and method for processing quick note messages
Publication Date: 2015.05.05 CENTURYLINK INTELLECTUAL PROPERTY LLC
  • US9025743B2 patent drawing
  • US9025743B2 patent drawing
  • US9025743B2 patent drawing

AI summary

A system and method for processing quick note messages. A call from a calling party is intercepted prior to transmitting the call to the receiving telephone and prior to ringing the receiving telephone. A quick note message from the calling party is recorded. A quick note message waiting indicator is activated on the receiving telephone.