Quick Reply Email Interface Auto-Fill Recipients

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Solution Overview

Problem

Email clients face inefficiencies when sending the same message to multiple recipients, as 'Reply All' distributes entire email threads, forcing users to delete unnecessary content, adding steps to an otherwise simple process.

Innovation Solution

A Quick Reply feature that auto-fills recipient fields from an existing email message, providing a blank compose screen for composing a new message without the need to use 'Reply All', allowing seamless message creation with existing participants.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If 'Reply All' is used to send a message to multiple recipients, then all existing participants receive the message, but the entire email thread including past emails, content, signatures, disclaimers, and attachments is distributed making the message cumbersome

Engineering Contradiction:
Improveability to send message to multiple recipientsVSAvoidmessage complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The Quick Reply feature extracts only the necessary information (recipient email addresses) from the original email thread while leaving out the cumbersome thread content, signatures, disclaimers, and attachments. This allows users to send messages to multiple recipients without distributing the entire email thread history.

Inventive Principle:
Principle #2Taking out (Extraction)

2Adaptability or versatility

If 'Reply All' is used to send a message to multiple recipients, then all existing participants receive the message, but users are forced to delete thread contents adding steps to the process

Engineering Contradiction:
Improveability to send message to multiple recipientsVSAvoidoperational simplicity
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The Quick Reply feature automatically performs the housekeeping task of extracting recipient information and preparing a clean message composition interface. The system serves itself by automatically managing the email thread content, eliminating the need for users to manually delete unnecessary content before sending.

Inventive Principle:
Principle #25Self-service

3Ease of operation

If a blank compose screen is used for new messages, then users have a clean canvas for composing, but users must manually fill in recipient fields losing auto-fill convenience

Engineering Contradiction:
Improvemessage composition cleanlinessVSAvoidrecipient field auto-fill
Core Design Contradiction:
Ease of operationVSExtent of automation

Solution Approach 1:

The Quick Reply feature performs preliminary action by automatically pre-filling the recipient fields with email addresses from the original message before the user begins composing. This allows users to start with a clean canvas while still benefiting from automated recipient population, eliminating the need to manually enter email addresses.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS9614801B2System and method for facilitating email message reply
Publication Date: 2017.04.04 YAHOO ASSETS LLC
  • US9614801B2 patent drawing
  • US9614801B2 patent drawing
  • US9614801B2 patent drawing

AI summary

A system and method for facilitating email messaging combines the convenience of an auto-fill of the recipient fields in a standard email message with a blank canvas for composing a new, quick reply message. By selecting the quick reply feature that can be provided with the message view screen of an email utility, the user is shown a second user interface with a blank compose screen. The email recipients are automatically filled in from the message view screen of the current message. The quick reply message can be transmitted as an email message through the email utility.