Quota Request Resolution Using Machine Learning Prediction
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Solution Overview
Problem
Cloud computing platforms face challenges in accurately resolving quota requests for computing resources, particularly for users with little interaction history, leading to false positives and inefficient resource utilization due to reliance on heuristic or rule-based approaches.
Innovation Solution
A quota resolution system that uses machine learning models to predict the likelihood of resource abuse by analyzing diverse user interaction data from multiple accounts, generating a quota score, and automatically adjusting quotas based on predicted behavior.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If heuristic or rule-based approaches are used for quota request resolution, then the system is simple to implement and operate, but the accuracy of predicting user behavior and resolving quota requests deteriorates
Solution Approach 1:
The patent replaces heuristic or rule-based approaches (mechanical systems) with machine learning models that analyze diverse user interaction data. The machine learning system substitutes traditional manual or simple algorithmic methods with data-driven predictive modeling, achieving higher accuracy in predicting user behavior while maintaining automated operation.
2Reliability
If manual inspection of quota requests is performed, then false positives are reduced, but the system becomes infeasible for large platforms servicing tens of thousands of users concurrently
Solution Approach 1:
The patent implements a self-service system where machine learning models automatically analyze user interaction data and resolve quota requests without human intervention. The system serves itself by using trained models to predict user behavior accuracy, achieving both high reliability (reduced false positives) and high productivity (handling tens of thousands of concurrent users) through automated decision-making.
3Measurement precision
If diverse user interaction data from multiple accounts is analyzed using machine learning models, then the accuracy of quota request resolution improves, but the complexity of the system increases
Solution Approach 1:
The patent segments the complex analysis task into manageable components by processing data from different user accounts separately and then aggregating insights. The system divides diverse user interaction data into account-specific datasets, applies machine learning models to each segment, and combines results to achieve high accuracy while managing system complexity through modular processing.
4Productivity
If the system automatically adjusts quotas based on predicted behavior, then resource allocation efficiency improves, but the risk of incorrect predictions and their consequences increases
Solution Approach 1:
The patent implements feedback mechanisms where the system continuously monitors actual user behavior against predictions made by machine learning models. By comparing predicted versus actual resource usage patterns, the system learns from discrepancies and refines its predictive accuracy over time, reducing the risk of incorrect predictions while maintaining efficient automated resource allocation.
Data Source
AI summary
The disclosure is directed to systems, methods, and apparatus, including non-transitory computer-readable media, for performing quota resolution on a cloud computing platform. A system can receive user account data from one or more user accounts representing a first user. The system can generate a plurality of features from the user account data characterizing interactions between the first user and the computing platform. From at least the plurality of features, the system can generate a score at least partially representing a predicted likelihood that the additional computing resources allocated to the first user account will be used in violation of one or more predetermined abusive usage parameters during a predetermined future time period.


