Random Loyalty Benefit Accrual for Gaming Engagement
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Solution Overview
Problem
Existing gaming establishment loyalty programs offer static benefits for tracked activities, which can lead to decreased user engagement and fail to provide immediate or anticipatory rewards that cater to users who prefer random outcomes.
Innovation Solution
A system that employs random determinations to dynamically alter the accrual rate of loyalty benefits, such as player tracking points, based on tracked activities, including wagering and non-wagering events, influenced by factors like device type, user status, time, and establishment occupancy, and may delay the realization of benefits to enhance user engagement and anticipation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If static loyalty benefit accrual rates are used, then the system is simple to operate, but user engagement decreases
Solution Approach 1:
The patent applies dynamics by transitioning from static loyalty benefit accrual rates to dynamic rates that change based on random determinations. The system now varies the number of points awarded for the same activity depending on random outcomes, making the reward structure adaptive and engaging while maintaining operational simplicity through automated processing.
2Productivity
If random determinations are employed to determine loyalty benefits, then user engagement increases, but the system complexity increases
Solution Approach 1:
The system applies self-service by implementing automated random determination mechanisms that independently calculate and assign variable loyalty benefits without requiring manual intervention. The gaming establishment devices autonomously track activities, apply random determination logic, and distribute rewards, reducing operational burden despite increased computational complexity.
3Reliability
If immediate loyalty benefits are provided, then user satisfaction increases, but the ability to create anticipation is reduced
Solution Approach 1:
The patent applies periodic action by implementing variable delay periods before loyalty benefits are realized. Instead of always providing immediate rewards, the system sometimes delays benefit distribution, creating anticipation cycles that alternate with reward realization periods. This periodic variation in timing maintains user engagement through suspense while still delivering satisfaction when rewards are received.
Data Source
AI summary
Systems and methods that employ one or more random events to determine one or more gaming establishment loyalty benefits in association with one or more tracked activities.